Category Archives: Social Media

In Honor of Working Out Loud Week

First off, let me say I’ve been a proponent of “working out loud” since long before it was called working out loud, even before it was “observable work“, though I didn’t actually have a name for it back then. Since I’m mostly retired, it wasn’t until the end of this week I became aware it was “Working Out Loud Week” and, as a result, decided to look back at the history of the concept. That’s how I came to the two links I’ve shared above. I also know both authors, had encountered their work many years ago, and was not surprised to find them listed among the seminal documents describing either phrase.

I have no desire at this point to write a comprehensive history of the idea and how it’s developed, as well as any prognostication on its future, so I won’t be getting into that. Besides, there are others who are still far more deeply engaged in the day-to-day effort than I, so I think — at least at this point — I can leave that up to them.  I will offer, however, I’m a little disappointed at the idea of setting aside one week in which to suggest people all over the world give it a go; believing instead, it’s a concept worthy of continuous admonition and support. Nevertheless, I understand the forces we’re struggling to overcome and the resistance and inertia standing in the way of progress. It’s often necessary to encourage people to take baby steps, get their feet wet as it were. My disappointment doesn’t run terribly deep.

Actually, due to a chance encounter on the interwebs as I was doing this looking back, I mostly wanted to ask a question. To wit:

If last week was “Working Out Loud Week” (#WOLWeek), then what the hell was this? Color me cornfuzzled although, as I have noted, I’m all for #WOLForever. It’s also good to see Ms. Hart provides links to John Stepper’s, Harold Jarche’s, and Luis Suarez’s efforts, but I’m a bit surprised the author is so unfamiliar with Luis she calls him Luis Elsua! :/ That, I suppose, is another story.

PS – I looked a little further and discovered a post of Harold’s that refers to the post of Jane Hart’s I refer to in the paragraph above. So . . . now that I’m dizzy and, really, a bit delighted at the cross-referrals, I’ll leave my original question. I remain curious as to how we got two #WOLWeeks, but I haven’t the time now to do the research to understand. Maybe someone will actually comment on this post and help me out. In the meantime, I’m glad the concepts of observable and narrated work are getting the attention they deserve. It is a very important aspect of knowledge management and essential to building and maintaining high performing communities, IMO.

Firing Up My Wood-Burning iPad

Next month my iPad will be four and a half years old. I bought it as a present to myself for my 63rd birthday, a couple of weeks after I retired from Pratt & Whitney Rocketdyne. Technologically, it’s already hopelessly out-of-date, the iOS having surpassed its capabilities a couple of releases ago. I kind of gave up on it and was mostly letting my youngest daughter play games on it.

Then, a couple of days ago, Marcia Conner contacted me, wanting to know if I was interested in helping her update the technology references in a book she co-authored and, perhaps, write a new chapter to add on as well. We talked the following day and I enthusiastically accepted the challenge. This, of course, is provided the publisher goes along with her proposal.

Anyway, to help me figure out what’s going on, she sent me four files, one of which is a .mobi – a Kindle – file. Unfortunately, yesterday I started feeling a nasty chest cold coming on and today I wasn’t really up for sitting at my Mac and reading. I do have the Kindle app on my iPad, so I decided to see if I could make use of it. I had no trouble importing the book into my Mac, but it seemed I could only upload the file on my iPad via a GDrive app and each time I opened it I had to start at the beginning, as there was no bookmarking functionality.

Then I discovered, serendipitously, I have an email address I can send all kinds of files to so I can access them through my Kindle app. The other three I had received were Word docs and a .pdf and I sent all four of them to the email address and, voila, I now have access to all of them via the world’s most expensive Kindle device . . . but at least I can lie down and read, which is how I’ve always enjoyed books. I can also bookmark, which is an absolute necessity IMO when you’re doing research or learning something.

Also, even if the deal falls through I’ve already had a positive experience and . . . the book is not just good, but right in my wheelhouse. More to come if this happens.

Possibly Another Stellar Career Move?

USC Marshall Logo

Yesterday was a very good day. I didn’t make a penny and I don’t care. Jimmy could have cracked an entire bushel of corn and I still wouldn’t care. I had a good morning, posting a few items to my FB page, as well as a special item to my Rotary Club’s group and page. I spent a little time studying a request to get involved in the effort to bring open source, transparent voting technology to bear in California, and I enjoyed some interesting conversations with friends here on FB. I received a copy of a soon-to-be-released, transformational book that I had the privilege to help one of the authors with . . . and it was signed with a nice personal note. I also noticed I received a mention in the acknowledgements. All good stuff.

However, the pinnacle, the apex, the absolutely awesome apogee of my day was an interview at USC’s Marshall School of Business, where I had applied for a position as an Adjunct Professor. At this point I don’t even know who referred me to them. I thought it was a friend who teaches there, for whom I have been a guest lecturer a couple of times, but the woman who interviewed me thought it was a cousin who is a Professor in the Education department. I need to sort that out.

My appointment was for 2:30 pm and, since I live over forty miles from the campus and would have to traverse downtown Los Angeles to get there, I planned on leaving an hour and a half early. It turned out to be perfect, as I ran into the expected traffic, arriving at the entrance a half hour before the scheduled time. It took a couple of minutes to secure a parking permit (they had reserved a slot for me) and the gentleman who did so also gave me a map and instructions.

I parked on the fourth floor of a large structure and, noticing there were no elevators, I walked down the stairs to the street level. I guess I haven’t been in a building that tall in quite some time — at least one without an elevator — and, between the distortion of my bifocals, my being out-of-shape, and what I can only assume is an age related tendency to experience a little vertigo, I felt like a doddering old man, carefully stepping down each flight while holding on to the hand rail. I can remember a time when I could virtually skip down such stairs, but I guess those days are long gone.

As I walked the nearly quarter mile to the building I was headed to, I looked around at all the students walking and riding bicycles and skateboards, as well as the plethora of vehicles that included a large number and variety of electric carts and vans. Coming from the suburbs, I was struck by how closely packed everything seemed to be and I found myself thinking we are preparing the students for life as sardines.

USC Mascot

Tommy Trojan and Traveler – Fight On!

I had little trouble finding the Accounting building, where I was to report and, once inside, I sat down for a moment to get my bearings and to check in with my location on Facebook. I had posted about the interview and was pleased to find so many friends wishing me luck and I wanted to let them know I was there. I once read of a man who, asked to what he attributed his success, answered that he always arrived ten minutes early. As I had long believed a lack of punctuality was disrespectful, I adopted his tactic and, in this case, I was actually 15 minutes early. I don’t know if all this will translate into success, but I’m committed to the effort.

Based on a quick reconnoiter of the office numbers, I figured the one I was headed to was on the fourth floor, so I climbed up the first flight of stairs. At the top I found a sign indicating the stairs provided access to floors one through three, and that there was also access to the roof. I was pretty sure the office I was looking for wasn’t on the roof, but I couldn’t find any sign that pointed out where access to the fourth floor was located. I stopped a couple of students and asked them. They didn’t know, but one offered that she was going upstairs and she would walk with me. When we got to the third floor, it appeared there was another flight, but when we went around the corner it led to a locked door. We clearly weren’t going to the roof.

The student who had accompanied me offered to seek out advice and we ended up finding one of the Deans, who led me down a corridor to a door that opened up to stairs. Not in any way obvious, but . . . voila! I was near the end of my search and still 10 minutes early. I climbed the stairs and found the office I was seeking, announced my presence and the recognition I was early, and took a seat outside. Within minutes, the woman who was to conduct the interview popped her head out the door, introduced herself, and asked me to come on in.

I followed her inside, through the reception area, and into her office where she offered me a seat, closed the door, and sat down at her desk opposite me. We had an interesting opening chat which thoroughly confused me as to how my name had found its way to her, and I intend on researching that a little more, but it wasn’t really all that important. It did serve to show I had more connections to the University than I had realized, which was gratifying.

To make what is now a long story a little bit shorter, she told me I had a very impressive resume and she thought I would be perfect teaching both business communications and writing. She also told me they’re already set with their Spring schedule and that I would likely be offered a position after that, which would probably be teaching either Sophomores or Juniors, students she suggested would be very interested in my eclectic experience and knowledge. She also said I might be able to teach virtually, especially since they’re heading more in that direction and I had fairly recently completed my Masters degree in Knowledge Management entirely online. I would also be assigned a mentor, this being my first experience teaching at this level.

As it stands right now, in the interim I have the opportunity to be a guest lecturer, somewhat at my leisure and with subjects of my choosing. This, of course, would be uncompensated but I consider it valuable experience and a way of showing what I can do. I will soon send her a couple of synopses of what I propose to offer. Otherwise, I wait. Based on her enthusiasm and interest, unless she’s being disingenuous (and I have no reason to believe that to be the case), I expect I will begin what may be a new, interesting, and challenging chapter in my life’s journey within the next year.

One thing I find both interesting and ironic about all this is that I grew up believing I would attend UCLA, if I went to a local University. As it turns out, I never did go to undergraduate school, but UCLA likely would have been my first choice. That I may end up teaching at USC, their bitter crosstown rival, is kind of like growing up wanting to play baseball for the Los Angeles Dodgers, only to end up being drafted by the San Francisco Giants. There are far worse things I can think of.

All Hail The Beneficent, Ubiquitous Keyboard

There’s a little sort of game going on in Facebook lately. Someone is challenged to list three things they’re thankful for for seven days, at the same time tagging a friend each day (or something like that) to do the same. I haven’t been asked to do it, and I have no plans of doing it either, as it just seems to spread out and broad to do justice to the recognition of those things we might be thankful for. Nevertheless, it does give me pause and I have been thinking about what I would say should I choose one or two specific things for which I’m thankful. There is one seemingly mundane thing that keeps popping into my head. My ability to type.

I can’t imagine how different my world would be if I had to use what an old girlfriend of mine called the “search and destroy” method of typing. Most people use the more pastoral term “hunt and peck”, but she spent several tours with the USO in Vietnam and her life was colored by her exposure to that war, the military, and her involvement in the movement to end it. If I were hampered by that inability, my social presence and my ability to communicate would be virtually non-existent.

I was fortunate. In Junior High School I took a typing class; instead of what I haven’t the faintest, but I recall it seeming to be the most useful option at the time. As a result, I learned to touch type. Later on, when I was in Law School, I secured a position as a legal secretary for a sole practitioner who did a lot of contract and property damage work for several of the largest car rental agencies in the country. We were very busy and my workload was challenging enough that my speed increased. I’ve never been as prolific as the best, but I was up to a little over 80 wpm, with few if any errors. That’s not quite as fast as the average person can speak, but it’s a respectable clip.

IBM Memory Typewriter

The IBM Memory Typewriter

The job turned out to be a major turning point in my life, as I was introduced to the early stages of office computing and word processing. We ended up getting an IBM Memory Typewriter, the one built on the correcting Selectric, but with a dial providing memory for 50 separate pages. We moved up shortly to an Artec Display 2000, which used two 8″ floppies and had a scrolling display of approximately 30 characters. I don’t remember if it was LED or LCD, but the characters were red. We used it for pleadings, and wills and trusts.

Back to typing speed and how critical it is to communication in today’s world. I don’t really have to imagine what it would be like, because I had an experience with a colleague that pointed it out rather clearly, though it took months for me to recognize what was happening. I was working with the Director of our newly formed Program Management Office at what was then the Rocketdyne Power & Propulsion business unit of The Boeing Company. We were at almost opposite ends of the main office building in Canoga Park and I was upstairs in what was called The Annex. The distance between his office and my cubesickle was around 400 yards; not a huge distance, but it took time to walk back and forth. Plus it meant passing through the Executive Office area and there were always distractions.

I can’t recall the exact dates, but it was very early in our use of Instant Messenger; so early that I had to point out its value, as most of the older staff (which meant all of the Executives) perceived it as only a toy their kids used to communicate with each other. I kept sending IMs to this Director, but he never answered them, nor did he respond in anything resembling a timely manner to emails, so I was forced to walk to his office repeatedly during the day.

It wasn’t until a couple of months had passed that I happened to be sitting with him in his office and he was answering an email. Watching him type . . . ever so slowly and painfully . . . made it clear why he never responded to me. He had to hunt anew for each letter and, with his two index fingers, peck them out in a long, excruciatingly difficult session. He clearly hated it. I know I was cringing as I watched. I never sent him an IM after that day.

I’m thinking the ability to type is one of those essential tools we seldom think about — perhaps take for granted — without which our world would be far less rich and fulfilling. I can type this post, tweet, post to Facebook, engage in lengthy, spirited debates with dozens of widely dispersed people, and participate in a plethora of other forms of communication or collaboration relatively easily, all because of my ability to type quickly and accurately. I imagine this is true for almost all, if not all, of my friends and acquaintances.

For this I am deeply thankful.

Navigating Facebook

I joined Facebook on July 3, 2007, which means I’ve been a user for over seven years. It wasn’t terribly difficult to go through my Timeline and discover the date, but neither was it all that easy. I think I got lucky in finding the entry. Actually, since my retirement, I’ve been pretty much a daily user of Facebook. I’ve always been a little disappointed that it’s all but impossible to search your Newsfeed or your Timeline. This is especially egregious given that you can search in groups.

I’ve also been pissed off so many times because of how FB works, both in a browser and on my iPhone’s app, that I’ve found workarounds to deal with the way I get bounced around and have trouble returning to where I was when I decided to read something a little more in depth. So, the other day a friend of mine posted a description of what I had been feeling and I thought it was perfect. I told him so and I want to share what he said. Here ’tis:

I swear Facebook timeline is practice for a serious freaking bout of Alzheimer’s. You read something of interest that is cut off, so you click “… more” and read or watch something that makes you feel marginally more human and connected, you click back or close the pop-up and and they have redecorated, painted the walls (the lovely picture a friend took of a sunset or an odd shaped peanut) isn’t there but something sort of just as interesting is, and the dog you though you had (well the video of a puppy) is gone, and the thing your friend shared you wanted to like is also… POOF!

I swear Facebook is created by people who time travel and the time travel booths are sponsored by some sort of Alzheimer’s Anonymous reject group or something and want to inflict their version on the world as if that can be the new normal.

On the other side of the coin, there are lots of things you can do to organize yourself and the people and pages you follow and care about. One of the ways to do it is by building lists, or subscribing to lists others have built. One of the people who is, in my opinion, the most informed and engaged in using Facebook effectively, is Robert Scoble (aka Scobleizer). Here’s a blog post of his from nearly two years ago. He manages to stir up a lot of controversy, as evidenced by the comment from “mindctrl”, but also has a lot of really useful advice and analysis to offer. Not just for Facebook, either.

I’m still struggling with the “working out loud” thingy, but Facebook is definitely part of it. The main problem for me is that it also sucks me in and I use it to avoid doing the other things I want to do. That’s another story for other days. If anyone has thoughts about how Facebook works (or doesn’t) for you or how to make it more useful, I’d love to hear them. 

Tweaking Facebook

Facebook Like Icon

Use the Like, Luke.

I am — at least, I was — a Knowledge Management professional. It’s what I did for over a decade at Rocketdyne, starting when it was a business unit of The Boeing Company, up through my retirement from Pratt & Whitney Rocketdyne, a division of United Technologies. Pratt & Whitney paid for me to earn a Masters Degree in KM online from CSUN’s Tseng College. It’s such an exclusive degree they don’t offer it anymore. :)

I mention this because it affects how I share information, especially here on my blog. One of the tenets we tried to drill into people’s heads, and follow ourselves, was to avoid reinventing the wheel. That is, make it a habit to reuse information and knowledge that’s already been won at some cost to one or more individuals and the organization in which it was produced. This means, among other things, I am not interested in rewriting what others have written, while adding my own twist to it. This doesn’t apply when how I perceive an issue is substantially different than others, but it does when I’m sharing things I mostly agree with.

Yesterday and today brought me two great, and related, examples of things that need sharing and for which there’s little for me to do than announce them. The first I will actually place second, below, as it’s the subject of the second, which is a post by Dennis Howlett, which he published today in diginomica. What Dennis discusses is a Google Hangout Robert Scoble conducted, wherein he described what he has learned in thousands of hours of tweaking Facebook’s algorithms — primarily through his educated use of lists, likes, shares, etc.

Both Dennis and Robert are still far more embedded in the business world than I am and, rather than attempt an explanation through my eyes, I want to leave it to both of them to help you out. If you are using Facebook for your business or profession, or even if you just want to have a much better experience when using Facebook personally, I suggest reading the post and watching the video, which I am also including here. As Dennis points out, Robert is very generous with sharing his knowledge, something this KM pro really admires. You really should take advantage of it.

HuffPo Has Become a Steaming Pile of AOLbage.

I keep making the mistake of clicking links that lead to The Huffington Post. Big mistake. Their website takes so long to completely load – and is impossible to navigate while it’s doing so – I just can’t stand going there anymore. The only other sites that come close are fly-by-nights that essentially don’t load at all. The way HuffPo works is far more aggravating. The only way I could handle it would be to click on a link and walk away for a couple of minutes to be sure I can actually read something without it beginning all over again or bouncing around the page. ‪#‎HuffPoStinks‬


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