Tag Archives: Blogging

It’s Getting Chilly, or How I’m Planning on Doing Some Cold-Calling

Well, I’ve finally decided to go out in earnest and get some clients. I don’t think I’ve mentioned much (if anything) about what I had hoped to do with my life after leaving Rocketdyne and, frankly, it was a bit amorphous in my mind for some time as well. I keep looking for ways in which the knowledge I’ve gained over the years can be put to good use for others. I’m beginning to see some fairly clear outlines of just how I might be able to do that. It isn’t all about “clients” either.

Today I met with the Principal of my youngest daughter’s school, Sycamore Elementary in Simi Valley; on Friday I am meeting with the Principal of my other daughter’s school, Vista Elementary also in Simi. I decided a while back I wanted to see if I could bring something to the table that might improve the educational system . . . some small but significant contribution I might offer that would take advantage of my Knowledge Management, Social Networking/Computing experience, as well as my overall skill set acquired from well over four decades of business experience.

Today’s meeting was a bit of serendipity, actually. I take my children to school every morning, dropping the older one off first, then dropping my youngest off on the way back home. Today I also walked the youngest in and watched her play a bit before class started. I then went into the office to talk to the Principal. My intent was to have essentially the same conversation I had with the Principal at Vista. After all, it resulted in an appointment to delve further into the issues. All that I could have asked for. I discovered today was the one day out of only a few in which she has set aside some time to have coffee and a chat with whichever parents happened to show up. Lucky for me!

Double lucky . . . the President of the PTA was there as well. She was very interested in what I suggested which, btw, was that I learn how they do “business” with an eye toward discovering ways they can take advantage of new tools, services, and techniques that might relieve them of any pain they’re experiencing. I know they’re experiencing it. You can’t be paying attention and think the schools and their ancillary organizations aren’t suffering from any number of headaches and problems which would improve the educational experience for students, teachers, parents, and administrators alike if they could be even partially solved.

So that’s what I offered to give to both schools. I have suggested I can afford to put in at least four hours a month per school and I am both willing and eager to do so. I plan on taking the same attitude to commercial and industrial establishments as well. I believe there are lots of ways in which social computing can be put to good use for small, medium, and large businesses. I also believe there are a lot of people out there who are holding themselves out as Social Media “Experts”. I am not doing that. I’m merely saying I think I can help – first and foremost – understand what kinds of problems any particular organization has that they want to address. Only then can they even think about what tool, service, process, or technique might serve to do so.

In order to drum up business that will actually make me income, I have developed my first piece of “Collateral” to leave behind after visiting the organizations I offer my services to. Anyone who is following me on Twitter, is my friend in Facebook, is connected with me through LinkedIn, reads this blog, or connects with me in any one of numerous other ways probably knows I’ve shared a few presentations I’ve given in the past – when I was still an employee of Rocketdyne. They can be found on Slideshare, here. I want to share what I’ve done in creating a brochure to leave behind after an initial conversation with a prospect. My intent is not for this brochure to introduce me, but rather to serve as a reminder of the conversation I expect to have with whoever it is I’m discussing these things with.

I know, from my years of pursuing knowledge in this field, through literally hundreds of conversations on the subject, and from following and reading the work of dozens of people whose intelligence I have nothing but the deepest respect for, that almost anyone; every process; every business; yes, even every institution – up to, and including, those of government at any level – could be improved through the intelligent application of social computing. Of course, every situation is different. The City Council here in Simi surely would neither benefit from, nor require, the same thing that might benefit the U.S. Senate, and a small restaurant surely doesn’t require the same capabilities that a large manufacturing or distribution enterprise would find helpful.

So . . . that’s my story, and I’m sticking to it. Below are the two pages of a three-fold brochure I’m going to get printed shortly and start bringing with me as I literally knock on doors. It’s not the only method I intend on using, but it gets me out of the house, and that’s a good thing. I’d be interested in any feedback those of you who might read this post have to offer. I’m a work in process. Aren’t we all?

Click on Image for Larger (Legible) Version

Click on Image for Larger (Legible) Version

P.S. – Special thanks are due to my friend Luis Suarez, who was kind enough to look over what I had done and make some very useful observations and suggestions. Thank you so much, Luis. You are one of those people whose presence I value dearly.


Love (I mean LOVE) my iPad, but . . .

My new BFFIn the over two decades I worked at Rocketdyne I never had anything near “state-of-the-art” technology available to me. This isn’t surprising. After all, most – if not all – large companies have security issues they must deal with, and by the time they’ve fully tested any hardware or software they’re going to roll out to the enterprise and then support, quite a bit of time necessarily has passed. In a world that changes as rapidly as tech, that pretty much ensures nobody will be using the latest thing.

So, thanks to one of those occasional confluences of events we sometimes refer to as serendipity, after leaving Rocketdyne and as I was getting ready to travel to the Enterprise 2.0 Conference in Boston, MA, I decided to give myself a 63rd birthday present and purchase an iPad. I resolved to take it with me to the conference instead of a laptop, convinced the experience would be worth whatever inconvenience it created. More about that in a moment.

Although I went to the Apple store with the intention of purchasing the 16 gig, wi-fi model, I discovered they didn’t have any. While I was talking to the guy from whom I had purchased our two iMacs, he went to the back of the store to check on availability and discovered someone had canceled their purchase of the 64 gig, 3G model. Well . . . it was my birthday after all and, with very little hesitation, I decided to pull the trigger and spend the extra few hundred dollars. I’m glad I did, especially for the 3G model. I also just got in under the wire for AT&T’s $29.99 per month unlimited plan. Unless they’ve changed (and I’ve not seen it either way) that plan is no longer available for new users.

My plan for the conference was to take my iPad and my Bluetooth keyboard with me. I had already tested and confirmed it worked fine (though I didn’t have a stand for the iPad yet). I was hoping to be able to both live tweet from the sessions, and to blog here as I took some time to reflect. Unfortunately, halfway to the airport I realized I had left the keyboard at home. Now I was constrained to use the built-in, virtual, touchscreen keyboard. The challenges were increasing dramatically. So . . . here’s what I learned so far.

From my perspective, although manageable, the keyboard kind of sucks. It is very sensitive which, for many purposes, is just fine. However, for typing it is what I can only describe as unforgiving. If I don’t hold my hands somewhat rigidly over the keyboard, I am very likely to barely touch a key that isn’t the one I want to touch. For a touch typist this is very annoying. After all, it’s the ability to touch a keyboard that makes it possible to type without looking. Interestingly (and not a little ironically), the graphical representation of the keyboard shows the little nipples on the F and J keys! What’s that all about? They serve no purpose I can discern. Not only can’t you feel them, you can’t touch those keys without invoking them . . . so what’s the point?

The keyboard is also (if I’ve measured and calculated correctly – no guarantee here) approximately 20% smaller than my iMac’s keyboard, measuring from left to right on one set of keys. I’m not even bothering to measure other portions of the several keyboards available, depending on what you’re doing, as the scale is fairly consistent throughout. Let me just say the keyboards need some work, in my opinion. For instance, to get to the hashtag (all important when tweeting from something like a conference and, yes, I know many apps provide the ability to insert hashtags, but you still have to initiate their use) requires two keystrokes just for it to appear, then another to actually use it. This is but one of the combinations I find somewhat cumbersome. I find this unacceptable and I’m hopeful Apple will be able to provide a more useful set of keyboards once they realize how this works. Then again, maybe my experience is not mainstream enough and they just won’t care.

OK, enough of the difficulties. Overall, I had a great experience with my iPad. I used it everywhere; that’s where the 3G capability proved invaluable, even if it is AT&T. (For the record, my wireless experience – which spans well over ten years – is entirely with Verizon, dating back to when it was AirTouch here in California. Although my experience with AT&T is less than a month old, I can read!)

Two examples: On the first day of the conference I was pretty unclear on the best way to get there from my hotel, which was about six miles away in Chelsea. I was able to take the hotel shuttle to the airport, but from there I had to take the Silver Line bus to within walking distance of the Westin Boston Waterfront, my final destination. I got off at the wrong station and was unsure of the best way to get to the hotel. I invoked the maps and charted a pedestrian course to the hotel, holding the iPad flat in front of me and just following the directions it gave me. Worked like a charm.

The TV of my childhood

Small, tall, and Black & White

The second example is more fun and, since the hotel wi-fi wasn’t available, the 3G capability was invaluable. I needed to participate in a telecon and GoToMeeting with two colleagues in Philadelphia and a potential client in Austin.  I went in to M. J. O’Connor’s (an Irish pub in Boston – imagine that!) where the hostesses were kind enough to allow me to sit in a closed area that was reasonably quiet. I called into the telecon and, because I have a Bluetooth earpiece, I was able to lay my BlackBerry down and use it to provide a bit of an angle for the iPad, on which I had logged into the meeting space. As I was sitting there, for a moment I thought back to my childhood of dial telephones, party lines, and tiny black and white television screens in gigantic consoles. I was living the future I once visited in my imagination! I could have done virtually the same with a laptop, but the angle of the iPad made me feel as though I was peering through a kind of wormhole into this amazingly clear and colorful, collaborative space. It was magical.

That’s some of my experience over the last few days. Next up, some of my thoughts about Enterprise 2.0 and the conference, as well as some personal experiences and impressions.


Look Out Boston, Here I Come

http://www.flickr.com/photos/ari/4488903792/

Along with a couple hundred (?) of my best virtual friends, I’ll be in Boston next week for the Enterprise 2.0 Conference. Last Friday I treated myself – for my 63rd birthday – to a new Apple 64Gb, 3G iPad and I’m taking it with instead of my laptop.

At the very least, I expect it will provide me with enough entertainment to keep me occupied on the plane both ways, as well as give me something to do with my time if (God forbid) I should at any time get bored.

As someone who has been constrained to use the technology that was given to me by the company I worked for, and generally only had the same kind of technology at home (inasmuch as my personal life has always been so intertwined with my professional life), this has been a real treat. Additionally, I’ve not had an iPhone so I’m not used to having so many apps available and, this is really fun, I haven’t had a touch screen . . . ever.

I’m going to do what I can to both tweet and blog from the conference, but I expect to spend a lot of time with the carbon-based representations of the many people I have only gotten to know virtually over the past few years. I’m truly excited; no mean feat for a guy like me.


Widening my Connections

Although I consider myself fairly adept at the use of social media (especially for an old fart), I’ve still confined a great deal of my affirmative content to the intranet of the company I will no longer be working for as of tomorrow. I have spent a fair amount of time on Twitter, and I have this blog, but they haven’t been places I could talk freely about the experiences I had there or my views on what it all means. This, of course, will be changing and I will be freer to speak my mind. I don’t care what anyone says, unless you somehow are given a written guarantee there will be no repercussions (and probably not even then), why would you expose your thoughts to the hand that feeds you? Especially if you are convinced the changes required to meet the company’s stated needs are massive and painful?

So . . . I’m increasing my outward-facing posture in small bites, partly due to my need to better learn how things are connected and how best to take advantage of those connections to get my message across as succinctly and unobtrusively as possible. This post represents one of those instances. While I can post at Posterous via email, I’ve finally gotten it through my thick skull I can do so here as well. This is my first email using WordPress’s email posting capability. Bam!


Can’t a Guy Have Some Fun?

I just came to the Apple store to check out the iPad once again. I really don’t care for this keyboard, but I could put up with it . . . and I’m going to use a Bluetooth keyboard anyway. Maybe I’ll develop a new, two-fingered typing method.

Now I have proven I can author here from the device, though I had to do it in html, not visual, mode.

Regardless, this is one special device. I’m going to get one even if I end up having to get a laptop anyway.


Once more unto the breach, dear friends

I’ve probably used this title a bit too often over time, but . . . what the hell, eh? Not sure I’ve publicized it, but I have decided to accept the early retirement package offered by Pratt & Whitney Rocketdyne to all employees who have celebrated their 60th birthday. I will, therefore, at the tender age of 63 (well, a couple weeks prior to achieving that particular milestone) be a retiree. I’m not, however, actually retiring, as I can’t truly afford to. So . . . I’ll be looking for interesting things to do that will also bring in a little bit of income to supplement my modest pension and the reduced Social Security I will be “forced” to apply for a bit early. So watch for me to get increasingly “vocal” as I feel the need to make a little rain for myself. I’m hopeful I can do that without being obnoxious, but one never knows. Others will have to be the judge of that.

From the Frying Pan, Into the . . . ?

Last week, during the remaining few hours of a two-day Novations class in Project Management, I received a couple of somewhat disconcerting emails. The first one, from the President of the company, was a notification a “Voluntary Separation Program” was being offered to all employees (well, almost all) who would be 60 years of age or older on May 15, 2010. This was announced as the latest step in many that have been taken to prepare the business for the challenges presented by the ending of the Space Shuttle Main Engine program and by the changes announced recently by NASA. I can’t say it was a surprise. The second email was from HR. It contained the (again, not startling, but nevertheless uncomfortable) news that I was (being close the 63 years old) eligible for the program.

Now, I had not – until that point – seriously considered leaving the company. I have been there for a total of over 23 years (cycle time; I worked my first year as a temp and left for two years to join a somewhat ill-fated yet necessary attempt to rejoin a family business) and had every intention of remaining at least another 15. Furthermore, as the lead for a team charged with changing the way we did business, with special responsibility for the use of social media, I was excited about the challenges we faced and the opportunities that presented. Suddenly, I felt very old and somewhat useless. It was not a comfortable feeling at all.

I have since spent a great deal of time thinking about what this means to me and, as a result of this thinking, I have decided to take the offer. In fact, I signed the papers yesterday declaring my intent to do so. While it isn’t the most lucrative of offers they could have made, it will give me about six months in which to plant the seeds of my next career, a career I intend on pursuing with a vengeance. I am also old enough to retire, which will increase the time I have before I need to start dipping into our savings. One last course available to me is filing for social security, something I would rather wait until I am 66 to do so I can receive the full amount.

So . . . what am I going to do with this breathing space. Well, my friend Luis Suarez has hinted at some of it in his post of today, “When This All Gets Cool, It’s All about The People and Your Passion“, and it’s even in my profile on Facebook, where I said “I am most interested in using today’s Internet based social computing technology to further the interests of my company and, not incidentally, humanity as well. I see no reason the two interests can’t converge. Do you?” It looks like I won’t be doing it to help my company, but I’m confident I can find other companies interested in what I do. Possibly, the most exciting thing about this change in career, though, is it will allow me the time to work with schools, community-service organizations, and other types of enterprise that can benefit from my passion about social computing and the promise they hold for doing the right things.

This is the journey I am now embarking on and I’m literally bursting with enthusiasm for it. I believe it will be a large part of the experience I will chronicle in this blog. I will continue my long association with my friends and colleagues in the Enterprise Thinking Network, many of whom will continue (unless there are further, massive layoffs) with Pratt & Whitney Rocketdyne. In fact, I am scheduled to co-present a workshop with Johnnie Pourdehnad, long-time associate of Russell Ackoff’s, and an adjunct professor at the University of Pennsylvania, where he also serves as the Associate Director of ACASA (Ackoff Collaboratory for the Advancement of Systems Approaches). This will be in April, before I have officially left the company (scheduled separation date is no earlier than May 14), at this year’s In2:InThinking Forum – an event you should consider attending if you are interested in new ways to view the world and the work we all do. I recommend it highly.

At any rate, thanks to a fairly extensive network I have built over the years in order to increase my value to my current organization (Hmm. Guess that didn’t work all that well, but it has had the side benefit of being useful to me professionally), I have already begun seeking out new adventures and new ways in which I can be of service. Maybe I’ll even be able to make a decent living at it! I you have any ideas of what some of those things can be, please don’t be shy. Let me know. I promise I’ll get back to you.


Learning From Those who Know

I continually struggle with how best to share here on this blog. Guess I’m trying to find my voice, which is difficult when one’s personal life is so thoroughly enmeshed with one’s professional life and the company you work for needs to keep much of what it does close to the vest. So I need to work on separating those things that are mine (my thoughts, that is) and those things that are my company’s.

Credit: Mike Licht, NotionsCapital.com

There are a couple of bloggers whose thoughts I really respect and I am learning a bit from them on how to go about doing this and growing my ability to share and connect. There are others as well, but the two I’m speaking of are Euan Semple and Gil Yehuda. Euan has a blog he calls “The Obvious“. Here’s what he says in the section “About this blog”: “This is my personal blog which I began in February 2001. I called it The Obvious? when I wrote anonymously and chose the name to reflect the fact I have to overcome my inhibitions about stating the obvious!” This resonates so strongly with me as I have always felt that anything I saw had to be obvious to everyone since it was so obvious to me. I’ve learned that’s not necessarily the case, but I have yet to fully convince myself it’s true. Reading Euan and, especially, the method he uses in his blog, is very instructive to me; might be to you as well.

Gil Yehuda’s blog is a bit different, as he writes a great deal about Enterprise 2.0. In fact, the title of his blog is “Gil Yehuda’s Enterprise 2.0 Blog“. Gil doesn’t write quite the same as Euan. Most of his posts are a bit longer, though short enough to not be tedious to anyone who’s used to the rapid-fire reality of today’s online world. Since my greatest interest – indeed, my job – is centered around Enterprise 2.0 capabilities and design principles, I appreciate Gil’s clarity and constancy of purpose in sharing his thoughts. His latest post, “What to Contribute: Thoughts of a Blogger“, is a great read on how to deal with the issues I find myself pondering each time I set out to write. I have to admit I have waaay more ideas than I manage to write about.

I intend on learning all I can from these two. I’m hopeful that time will find me opening up more and engaging with greater frequency and, hopefully, clarity as I follow how they do it. There are others – in fact Gil’s latest blog (link above) points to a lot of them, the majority of whom I follow on Twitter – and I will write about them as well as time goes on. Each has a voice worthy of listening to, even if your interest isn’t Enterprise 2.0, as they have firmly established themselves in the “blogosphere”. Check ‘em out.


Are We Really Communicating All That Better?

In my over twenty years of experience at the large, very successful aerospace company where I labor, I have spent a great deal of time trying desperately to get the IT people to talk to the Engineering people. I haven’t, for the most part, been all that successful. Back in the day IT was truly an empire unto itself and it was pretty blind when it came to listening to the needs of the Engineering community. Furthermore, many of the systems that were used by various programs were dictated by the customers who were paying for our services and our products, basically NASA, the U.S. Air Force, and DOE.

This resulted in some very interesting problems with respect to systems, tools, and their use and subsequent development. What used to happen was Engineering would get an itch for a certain type of functionality but, since it hadn’t been contemplated in the original contract and since it might be some time before it could be renegotiated in order to get some money for developing the code required, Engineering would take it upon themselves to develop what they needed. You can imagine what happened many times. Though not an Engineer myself, I believe all Engineering students study one or more computer languages . .  . I’m fairly certain most of them  do.  Well, they would just get on the problem themselves, either writing code or – even worse – creating a tool in Excel.

So now we find ourselves in the interesting position of having something like a couple hundred tools, many quite useful, many overlapping in functionality. Many of them are unwieldy and kind of out-of-date, yet we don’t quite know how to get rid of them. This does seem to be changing somewhat as the tools of Enterprise 2.0 are gaining traction, i.e. blogs, wikis, user-generated content in general. Regardless, there are still numerous choices for how to deal with each of these as well. What wiki should we use? What about Open Source? (Anathema, btw, in my company – at least for now).

So the beat goes on. We keep adding tools, if at a slightly slower rate than previously (I think), and we seldom shed any. I suspect, as more and more content gets generated through the use of social media, and the ability to organize and make sense of it improves, we will eventually move away from many of the tools we’ve kind of grown up with. Data, too, will probably migrate toward a common format that can be accessed easily by anyone who wishes to and has authority to do so. It would be nice to see everyone on the same page, rather than pockets of people talking about the same thing in slightly different, and frequently incompatible, formats and locations.


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