Tag Archives: Facebook
Speak Up?
Thinking Back
A while back I wrote about the dilemma I faced when I first realized my Facebook “friends” consisted of numerous constituencies, and my concern that speaking frankly to one may unwittingly offend or alienate some from another. I also mentioned that, despite this initial fear, I quickly resolved it in favor of just being myself and not worrying too much about it.
Lately I’ve noticed another phenomena that’s been slowly creeping into my activity on Facebook. While it’s related to my interest in economics and politics, it does seem to be driven considerably by the Occupy movement (I use only Occupy advisedly, as there exist not merely an Occupy Wall Street group – which started this whole thing – but also other groups, most evident on Facebook as Occupy Together, Occupy Marines, etc.)
As part of my decision to just “let it all hang loose” and be myself, I have increasingly shared articles, pictures, etc. from some of the political sites I either frequent or that like-minded friends have shared with me. As it happens, I generally characterize my political leaning as so far to the left I’m almost a Libertarian (mind you, emphatically not one). I have also responded to some posts from people with whom I don’t exactly agree, telling them politely of my problems with their positions. Most of these conversations have been quite pleasant; spirited debates over policy and principle. Several times someone has actually commented on how they were pleased with the civility of the thread and its participants.
Is Useful Political Discourse Possible?
So, what I’m beginning to wonder is if this is, indeed, a new phenomena that may turn out to be useful and healthy for political discourse. If you have a fair amount of friends there’s a substantial chance they will represent numerous viewpoints and positions on the important issues facing us. Might not we be able to understand each other better and, consequently, move away from the precipice of irreconcilable differences we seem to be teetering on lately?
I have to admit there is a bit of a dark side to this as well. Two things have happened to me that I find a bit chilling. The first was a friendly “suggestion” I received that I might want to tone it down a bit when discussing the Occupy movement and the politics and economics behind it. The impact this might have on my standing in the business community was the implication, and its seriousness did not go unnoticed by me. The second is related, but needs a bit of background.
Not Exactly a Meeting of Minds
Maybe We Can’t All “Just Get Along”
I live in a relatively insular city – Simi Valley, CA – home of the Ronald Reagan Presidential Library and Museum. The City leaders are, for the most part, far more conservative than I am (who isn’t?) and I have become Facebook friends with a lot of them, including the Mayor, members of the local Chamber of Commerce, and at least one City Council member. Being a strong proponent of the right of free speech, I have spoken my mind rather openly; at least on Facebook. I don’t get into too many political discussions when doing business and I am a big supporter of local small business and wish to actively contribute to making our local economy strong and vibrant.
Last night I realized the City Council member had “unfriended” me, presumably due to a conversation I had with a couple of his friends. As I recall, it was one that received a post of praise for its tenor and the level of intellect involved. I do recall, though, I was very adamant in pointing out what I saw as fallacious arguments based on incomplete or incorrect knowledge. Frankly, I’d like to hear of anyone having a really fruitful discussion about the merits of Dialectical Materialism with a rabid anti-Communist. In my experience, the philosophy behind Marxism is little known here in these enlightened United States, and it’s very hard to receive any respect from someone who is certain of the correctness of their knowledge and the evilness of yours.
A Profound Dilemma
So I’m also wondering . . . despite my essentially being out of the job market and, therefore, not having to worry about alienating a potential employer, do I now have to censor myself politically lest I “upset” a city leader and risk throwing a roadblock in my meager, but important, efforts at making Simi Valley a better place to live? I don’t ask that people agree with me; merely that they respect my position and – especially – my desire to do what’s right for the community as I see it . . . just as I respect their beliefs and integrity. I really don’t care for revisiting this whole dilemma around what’s appropriate when it involves the core issues of our lives and livelihoods.
As well, I’m very disappointed this person decided to unfriend me. I believe we have more in common than we differ on. I also wanted to keep up with what he was doing as a Councilperson, as he uses Facebook to post from various events he is involved with. It seems I’ve been cut off from a useful, viable channel to the goings on of one of my city’s leaders and I’m still not sure how I feel about it. How do you feel about this?
Mouth/Flag Image from reading. writing. revolution
3 comments | tags: Conservatism, Dialectics, Economics, Facebook, Marx, Occupy, Philosophy, politics, posting, Reagan, Small Business | posted in Business, Economics, Philosophy, Politics, Social Media, Systems Thinking
Putting The Pieces Together
These Trying Times
So . . . I haven’t written much lately. I had been writing about things I believe will be helpful to the people and organizations I’m beginning to work with to build their businesses in these trying times. This has been, however, a period of transition for me and sometimes I feel the need to concentrate on what I’m doing, as well as on my current clients and others who have expressed an interest in using my services. One of those services is not yet writing a blog; at least not this one.
The last few weeks have been quite interesting for me. I’ve been working in earnest with two larger clients, both of whom require a lot of attention and even more learning on my part. They are helping me continue my journey from the corporate world to the world of small business. The differences are stark and, sometimes, very challenging to deal with competently. Frightening is a word that comes to mind some times as well.
I live in a comparatively small town. Simi Valley has a population – according to the last census – of nearly 125,000 people. Not tiny by a long shot, but pretty small compared to its neighbor, Los Angeles. Everybody doesn’t know everybody, but it can seem that way at times. It took a while, but I finally settled on a business model I though made sense and, slowly but surely, it seems to be working out. The model is simple. Provide social media marketing coaching for small businesses.
The model may be simple, but I’m discovering the execution of that model is fraught with difficulty. I think there are two things that make selling my services so hard. The first has to do with the lack of understanding – and misunderstanding – of the role social media plays in marketing one’s products or services; the second is tied to the economics of very small businesses and the current state of the economy. I am addressing the former in several different ways, but the latter is something I have little control over.
What’s both interesting and frustrating is that various surveys are showing greater and greater acceptance of social media within large organizations, but it doesn’t seem to be translating into the same interest and use by small businesses. For instance, I am working with a small development company/landlord that has approximately 30 retail tenants. All of these businesses could benefit from the use of social media to market themselves.
They are a combination of restaurants, retail shops, service organizations, and professionals – each with slightly different but closely related needs when it comes to marketing. The landlord is very supportive of the tenants, always looking for ways to increase traffic and visibility of their businesses. They’ve even offered to underwrite some of my services, and I’ve endeavored to offer a package that would be both useful and quite affordable.
Regardless, it feels like pulling teeth to get most of these businesses to take advantage of either the services available to them or the coaching and analysis I can offer in their proper use. This is an ongoing battle I’m not willing to forsake at this time, as I am committed to seeing my little town weather this economic storm and, if at all possible, even thrive. I’m working on different methods to help and am hopeful that some combination of offers will allow me to be both useful and modestly profitable. In addition, I hope to share more and more of what I’m discovering as I travel this new road. Stay tuned.
Photo Credit:
Winston-Salem-SEO.com
1 comment | tags: Facebook, Foursquare, Marketing, on-line, restaurants, retails stores, shopping, Small Business, small town, Social Media | posted in Business, Economics, Marketing/Branding, Social Media
My dad during training, circa 1943
My last post was about how Facebook has made it easier for me to remember birthdays and, because of that, send my salutations and good wishes to people I respect and care for. It was meant to be a little bit light-hearted, but not too much. Recently, I’ve had occasion to think about another element of my personal life Facebook has enhanced. For Memorial Day this year I replaced my profile picture with one of my long-deceased father. It was taken at Great Lakes United States Naval Training Center, sometime during his training as a Radioman. Subsequently, he served aboard Liberty ships and LSTs (Tank Landing Ships) and was a participant in at least one of the notorious Murmansk runs. As somewhat of a side note, as a result of researching links to include in this paragraph I discovered that my father was likely in what is referred to as the U.S. Navy Armed Guard, a special group of sailors tasked with defending U.S. and allied merchant ships during WWII.
He never talked about his experiences in much detail, but I know first-hand he never again slept all that well. I learned at a very early age not to be within striking distance if I was asked by my mother to wake him up! I would gingerly grab a foot, shake a bit, then quickly back toward the door. I do know he also acted as somewhat of a ship’s journalist and cartoonist, as he had saved copies of the newsletters he wrote and published. I also know he was quite familiar with Morse code.
So, back to the point of this post. As a result of my putting the picture up (I’ve put it here as well), my niece – my brother’s youngest daughter – saw and commented on the picture and the few words I posted about why I put it up. She commented “Very cool Ricky…I knew he was involved somehow with World War II but I never knew specifics. Thanks for sharing 
“, to which I responded mentioning how I was glad I could share what I remembered before I’m gone as well. She then said “I agree! It is a shame that I never got to meet him, but I always love hearing stories about him, no matter that they are second hand “.
It then occurred to me that, despite the problems we’ve all had with Facebook, especially around issues of privacy, I have never connected with my family as completely as I’m able to do through it. I have managed to scan old photos of relatives and share them with my family. Many of them had never seen, and never would have seen, any of them save for my placing them on my wall. I know there are other ways in which I could share and, believe me, I’ve tried many. However, nowhere does such a large group of my family spend time than on Facebook.
I don’t wish to defend anything untoward that Facebook does, and I have no doubt they’ve overreached in some areas. I can’t image serving a customer base of some 3/4 of a billion users without something being amiss now and again, so don’t color me surprised or even terribly offended. I am also not interested in getting into a discussion of how you or someone you know has been wronged by the service or any of their numerous applications. I believe there are more useful forums for that kind of a conversation.
I merely wish to point out the slightly unappreciated capability Facebook has given me (just me, that’s it) to connect with family and friends that I otherwise would likely not have. As social media expands and becomes more useful and sophisticated, I have no doubt there will be rough spots and mistakes (possibly some very big ones) will be made. But, to use an old adage, I don’t wish to throw the baby out with the bathwater. I still like what I’m getting out of the offering . . . and the price is right in my wheelhouse
Leave a comment | tags: cartoon, cartoonist, Facebook, family, Journalist, Liberty Ship, LST, Morse code, Murmansk, Newsletter, pictures, Radioman, sharing, USNTC | posted in Family, Social Media
And Many More . . . .
I keep discovering new ways that Facebook has changed my life. I began noticing that every time the birthday of one of my FB friends would show up in the top right corner of the page, I would take a moment to click on the person’s name and send them a greeting on their wall. At first I would note how Facebook was slowly eroding the old saw about men never remembering birthdays. Obviously, it wasn’t me who was doing the remembering but, nevertheless, I was aware of the existence of the birthday and was able to extend my wishes for an enjoyable one.
Frankly, I had always felt a little guilty about not remembering birthdays because I kind of enjoy experiencing mine. However, in all honesty the guilt wasn’t quite strong enough for me to always remember when birthdays occurred. I had made some valiant attempts, through entering the dates for most of my family in my Outlook calendar, which I transported from computer to computer over the years . . . sometimes ending up with multiple listings such that I began to tune the whole business out. Additionally, there were recurring periods where I just wasn’t very good at checking my calendar.
This has been an ongoing struggle, but it’s only been 64 years (a week from this Saturday, but I’m not fishing), so perhaps there’s hope for me yet. When I was in the corporate world, it was always one of the things I put down on the mandatory list of items I needed to work on – “improve my use of personal organizational tools to increase efficiency and effectiveness”.
Now I’ve got Facebook, which keeps improving my ability to track things I otherwise never paid much attention to. Of course, birthdays don’t exactly make all that big a difference in my professional life, so there are numerous other tools I’ve come to use. However, the concept of gathering information from my contacts, associates, friends, family, etc. such that I can keep continuously better track of the things that matter to me most, is an awesome thing. Facebook, despite whatever shortcomings we may all ascribe to it, has played somewhat of a major role in this continuous development. For that I’m thankful.
BTW – I was reminded of this cultural shift by Euan Semple, a wonderful blogger and someone I’m happy to say is a Facebook friend of mine. Euan’s birthday is today and he posted the following on his wall: “I turned off posting to my wall because of the amount of hacking Facebook was suffering but doing so just before my birthday and preventing people sending birthday wishes was a bit dumb!” I guess that about explains it for me. I am getting no small amount of joy from being able to send birthday wishes to my friends; all because of Facebook. I like to think, in some small way these acts are bringing us closer together. Has Facebook changed the way you interact with your friends, etc.?
8 comments | tags: associates, Birthdays, cake, colleagues, Facebook, family, Friends, Memory, postaday2011, usability | posted in Family, Personal
http://www.flickr.com/photos/chrisjfry/323461344/
I remember the day I realized my Facebook friends consisted of old and new friends, colleagues, and family. My initial reaction was one of horror and despair. The horror was in realizing being myself with one set of “friends” might not be as well understood, or as welcome, by those who were in another set of my “friends.” I was paralyzed, but only momentarily.
Since then I’ve come to accept (or should I say I’ve come to realize my “friends” must accept) the diversity of relationships and viewpoints we all have. Perhaps it is partly because I am not at the beginning of my career, but much closer to the end, and – therefore – I have little need to worry about impressing an HR department. My professional experience is long and varied, running the gamut from very small (2-3 employees) businesses to large (100K plus employees), multi-national corporations. My accomplishments stand on their own and, besides, my main interest is in small business now.
Don’t get me wrong. I don’t wish to offend anybody, but I really don’t want to worry too much about somebody not agreeing with or liking what I have to say. If you are a friend of mine, it means I find something valuable in what you have to offer. If we all thought alike, how would we learn anything . . . ever?
So, please forgive me if I offend. My political and religious views are far from mainstream, but I’ve arrived at them through many years of thought, study, and introspection. I am probably far more aware of the intricacies of mainstream thought than others are aware of those I adhere to, yet I have lived quite comfortably with them. I hope you’ll do the same for me. Can’t we all just get along? =;^D
7 comments | tags: acceptance, agree, career, colleagues, corporations, disagree, Facebook, family, Friends, horror, HR, human resources, introspection, mainstream, Paralysis, Philosophy, politics, postaweek2011, professional, Relationships, Religion, Small Business, study, thought, viewpoint | posted in Personal, Restaurants, Science, Social Media
One of the easiest ways to use Facebook is to “like” the things you actually take the time to read, unless of course either you don’t like what you read or you take even longer to post a comment and engage in conversation. Most of the time you’re probably skimming through stuff your friends or the Fan Pages you’ve “liked” are posting.
You might want to consider clicking the like button for those posts. It’s simple, quick, and goes a long way to let people know you’re actually paying attention. This is especially true of Fan Pages because the admins of those pages have access to Facebook Insights, a set of analytics that tells them if they’re reaching their audience or not. Feedback is one of the things that social is all about, most frequently in the form of some kind of engagement, e.g. comments to blogs, re-tweets, etc.
Clicking on the “like” tag is surely one of the best ways to engage with your friends and the brands and stores you care about. Give it a try. You’ll like it!
Leave a comment | tags: attention, blog, Brands, button, comment, Engagement, Facebook, fan page, feedback, Friends, Like, Marketing, respect, sharing, stores, twitter, Writing | posted in Business, Social Media
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The value of being ‘liked’
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How much are you willing to pay to be liked? It was a fitting question for JP Davidson and Elah Feder, the creators of “I Like You,” a podcast about modern love, from friends-with-benefits to the ins and outs of queer Jewish speed-dating.
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“We were looking for new ways to expand our listenership,” says Mr. Davidson. “Like everybody else, we saw the ads in the Facebook sidebar constantly, and looked into how much it would cost to run a campaign.”
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Leave a comment | tags: advertising, cheap, Cost-per-click, Cost-per-impression, CPC, CPM, Demographics, display, effective, Facebook, inexpensive, Interest, Like, Liked, Liking, Marketing, postaweek2011, PR, public relations, Usefulness, value | posted in Business
I Was a Cubesicle Denizen
Yesterday (February 14th) marked the nine-month anniversary of my leaving Pratt & Whitney Rocketdyne. In this time I have slowly transformed from an employee of a large, multi-national corporation to a self-employed entrepreneur. In so doing I have changed my mindset from that of a community member and manager, responsible for greasing the skids of social interaction amongst workers with similar goals, to that of a marketer, responsible for understanding how social creates a different kind of community amongst people with a symbiotic, but not so insular connection.
I can’t remember where I read it, but I try to always keep in mind what someone said about marketing, which I can directly apply to my work – You can learn marketing, but you can’t be taught what is learned in over forty years of experience. So I’m busily studying marketing and, especially, how to utilize social media to provide a new level of engagement never before possible between a business and its customers.
In making this change I have joined the local Chamber of Commerce and a business network. I have also, since I am old and experienced enough, volunteered my services to my local SCORE chapter. My knowledge of social media was in great demand and I ended up helping a few people out even before I was officially a member.
As a result of my Chamber membership, I decided to do a little study of the restaurants in the Chamber and their use of four avenues often used for marketing and public relations, e.g. Foursquare, Yelp, Facebook, and Twitter. I looked at each channel a bit differently. For instance, for both Yelp and Foursquare I was most interested not in whether or not the business was listed or had either tips or reviews of it, but whether or not the businesses in question had claimed their venue so they would have some level of engagement available to them. What I discovered was surprising.
Despite the fact these services are all free to use (I’m not factoring in the expense in time necessary to wring the most out of using them), usage of all is abysmally low. The numbers are as follows:
- Foursquare – 11% have claimed their venue (most all have been entered into the db)
- Yelp – 26% have claimed their venue (most all exist in the db)
- Facebook – 26% have business pages (many venues had close to 100 check-ins via Places)
- Twitter – 26% have Twitter accounts (very few know how to use it, IMO)
I haven’t looked at all the other restaurants in the area. Nor have I considered bars, pubs, retail establishments that could benefit from the use of these four services (as well as other methods of marketing considered social, e.g. blogs), or professional services that could do the same. This does indicate to me a huge market for my services, although my experience tells me it will be a bit tough to crack, as these kinds of business owners are notoriously frugal and suspicious.
Nevertheless, I think the clear direction is for greater and greater use of social media to market small business and, especially, to engage with customers in a transformation of how business relates to, and learns from, them. I think there’s a place for me and others like me to provide them with a bit of knowledge, some organizational help, and strategic direction.
One thing’s for certain. I am really enjoying connecting with my business roots, as I was in small business for over two decades before joining Rocketdyne prior to my 40th birthday – much of it actually in the food business. As I gain experience and knowledge in my new field, I hope to share it here on my blog. Stay tuned!
7 comments | tags: bars, Blogging, blogs, chamber of commerce, Community, corporations, cubicle, entrepreneur, Facebook, Foursquare, manager, Marketing, merchandising, postaweek2011, professionals, public relations, pubs, restaurant, retail, self-employed, Small Business, Social Media, symbiosis, twitter, venue, worker, Yelp | posted in Business, Marketing/Branding
I am a VIP guest taking part in a unique opportunity to engage in an interactive discussion about the growing influence of social technology in business.
On February 8-11, 2011 I will be joining IBM to host their Social Business Jam where we will cooperatively explore the value of social technology in business, the mitigation of its risks, and the management system required to drive the social transformation required for its use. This web-based event will provide an unrivalled opportunity for thousands of leaders from around the world to pool their knowledge and experiences, and to examine this next generation of business. I urge you to participate. Learn more here: www.ibm.com/social/businessjam
There will be 5 discussion forums occurring simultaneously, where participants can join any time during the event. The subjects of these forums are:
- Building the Social Business of the Future
- Building Participatory Organizations Through Social Adoption
- Using Social to Understand and Engage with Customers
- What does Social mean for IT?
- Identifying Risks and Establishing Governance
Participation does not require your full-time involvement during the 72 hours of the event. You can log-in to the Jam whenever you are available, and spend as much time as you want to comment, read or engage in topic areas you find most interesting. We’re looking forward to your participation!
Please join me in this exciting conversation about the new era of business:
1. Register for the Jam: Please register for the Jam via this link: http://ibm.co/joinsbjam
2. Spread the word about the Jam: Please help us generate buzz about this upcoming event via Twitter (#sbjam) and other channels of communication you have access to.
Thanks.
1 comment | tags: Awareness, Blogging, blogs, Business, Buzz, communication, Customer, Engagement, Facebook, IBM, postaweek2011, Social Jam, twitter | posted in Business
Please help
Hello. My name is Rick and . . . well . . . I’m a bit of a Social Media addict. I’ve been able to resist Farmville, but I still check in frequently to see what’s up on Facebook. I follow amazingly fascinating and informing people on Twitter and have connected with them on Facebook as well. Many of them are in far away locations on the planet, so there’s almost always a conversation going on; at any time of day or night. Today it became clear to me just how much of a problem this is for me.
I have an iMac, an iPad, and (I know this probably seems heretical, but what can I say?) an HTC Hero running Google Android. I use or have used Twitter’s web app, Nambu, Osfoora, Hootsuite, Tweetdeck, Twitter for iPad, and maybe some services I can’t even remember using. I ran my iPad’s battery down by about 3:00 pm PST today and had to switch over to my phone exclusively while it’s recharging. The process has me twitching a little bit. The alternative is to sit in my home office, tethered to my Mac, but the weather is gorgeous and at least I can be somewhat ambulatory with either of my other devices.
It’s not that I’m on Twitter all the time; it’s just that I feel compelled to at least pay attention. I also find myself checking in using Foursquare or Facebook Places, and writing reviews on Yelp. I’m fascinated with the quality of information available via Twitter or, lately, Quora.
I can’t seem to disengage, and I don’t even work in Tech or a large enterprise (at least not anymore). What can I do? My children are begging me to help them be less bored. I should get them their own smart phones I suppose, but they’re only 7 and 9. Still . . . the temptation is strong.
My name is Rick. I’m 63 years old, semi-retired, and wondering what to do with this addiction. Please help!
Leave a comment | tags: Addiction, Android, Facebook, Foursquare, Help, hootsuite, HTC Hero, iMac, Internet, iPad, Nambu, Osfoora, postaweek2011, Quora, Social Media, Tweetdeck, twitter, Yelp | posted in Business
Do You “Like” Me?
One of the easiest ways to use Facebook is to “like” the things you actually take the time to read, unless of course either you don’t like what you read or you take even longer to post a comment and engage in conversation. Most of the time you’re probably skimming through stuff your friends or the Fan Pages you’ve “liked” are posting.
You might want to consider clicking the like button for those posts. It’s simple, quick, and goes a long way to let people know you’re actually paying attention. This is especially true of Fan Pages because the admins of those pages have access to Facebook Insights, a set of analytics that tells them if they’re reaching their audience or not. Feedback is one of the things that social is all about, most frequently in the form of some kind of engagement, e.g. comments to blogs, re-tweets, etc.
Clicking on the “like” tag is surely one of the best ways to engage with your friends and the brands and stores you care about. Give it a try. You’ll like it!
Leave a comment | tags: attention, blog, Brands, button, comment, Engagement, Facebook, fan page, feedback, Friends, Like, Marketing, respect, sharing, stores, twitter, Writing | posted in Business, Social Media