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Had No Idea I’m In Biotech

Wrong Way

Smart Marketing Technique?

The other day I received a huge catalog in the mail. As one who routinely has thrown printed Yellow Pages, or other directories, into the recycle bin immediately upon receipt, I was curious why this had come my way. It was addressed to me and the company I spent a couple of years dabbling in, Rick Ladd & Associates. I’m guessing they purchased a mailing list, most likely from the Simi Valley Chamber of Commerce.

It’s clear they did nothing to vet the list, as I don’t think I could be much further away from biotechnology, and have absolutely no need for any of their products, which are legion.

What’s a bit remarkable to me is the sheer size of the offering and the appearance they used a scattergun approach to market their products (did I mention they’re legion?). To help you appreciate its size the index, which is over 90 pages in length, begins on page one thousand. That’s 1-0-0-0. A thousand pages of biotech products, not one of which I can imagine I need, let alone understand how or why they’re used!!

I’m not in any way suggesting anything they offer is useless; after all, biotechnology is really changing our lives in many ways. What I am saying is that I, in every “professional” category I have engaged in, see no intersection with these products. They are almost unintelligible to me.

Oh, I understand the relevance of many of the disciplines or categories the catalog addresses, e.g. Molecular Biology, Immunology, Cell Biology, and Biochemicals, but the individual products are mostly a mystery to me and I have no intention of becoming conversant in their station in the universe, save for what I need to make my point here.

I must reiterate. I can understand the general relevance of a product such as “Goat Affinity Purified Antibody to Mouse Transferrin” or “MeOSuc-Pro-Ala-Ala-Pro-Pro-paranitroanilide”. I’ve even learned what Apoptosis is, for which I’m glad. Yet I have no use for these products; it’s not what I do. Why on Earth would they spend this much on producing a catalog and sending it to a person/business where it will be immediately (well, almost immediately) discarded? Maybe it’s worth it, but there wouldn’t be bankruptcies if everyone always did the right thing.

Perhaps I don’t understand marketing all that well.

PS – It also came with an 86 page price list in six different currencies (USD, EUR, GBP, YEN, INR, RMB) all of which are apparently good for 2016 – 2018! That’s an amazing length of time to be able to hold so many prices stable. It is printed in a font size for which I would need an eye transplant to be able to read comfortably.

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About Rick Ladd

Born in 1947, I was an officially retired pensioner, but in January of 2015 I returned to work as a contractor at Aerojet Rocketdyne. I remain intensely interested in, and fascinated by, Systems Thinking, Knowledge Management, Decision Intelligence, and Business in general. I am also conversant in such concepts as innovation and ideation, collaborative tools and strategies, crowd sourcing, and the use of social media to accomplish goals ranging from improving business processes to promoting small retail businesses. While "retired" I did a little bit of freelancing as an editor/proofreader, as well as some technical writing. There's lots more where that came from. Need some help? Perhaps another set of eyes? Contact me. The first one's free! ;0) View all posts by Rick Ladd

Go ahead! Give me a tongue lashing.

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