The need to address the SARS-CoV-2 pandemic may have done more to accelerate the digital transformation many have been working towards for years, than all of the bitching, moaning, hand-wringing, and pearl clutching heretofore expended on cajoling knowledge workers to adopt and adapt these technologies.
Five years ago I served as the developmental editor on the 2nd edition of “The New Social Learning.” I had the pleasure of working with the co-author of the 1st edition, who was the principal author of the 2nd, Marcia Conner. Marcia is one of a handful of people who recognized the need for, and the power of, such a transition . . . and this book was an attempt to help leaders and organizations move forward to adopt these new ways of working, and working together.
I recommend this book highly for everyone who is now finding themselves either working at home or dealing with today’s need to be more “distanced” from our colleagues. There’s a wealth of good info here. I urge you to check it out. It’s about far more than just learning.
“The Workplace Has Changed. At this moment, your people are already learning through social media. They’re reaching out and connecting in powerful ways. The question is, can you recognize, appreciate, and take advantage of the power inherent in this new level of communication? Do you want to facilitate or debilitate? Do you want to play a part in what and how people learn? Or do you want to try to stop them? Will you restrict them? Or will you free them to do the work they were hired to do—and will you do it with them?”
Just thought I should mention today (Thursday, 14 May 2020) is the 10th anniversary of my retirement from Pratt & Whitney Rocketdyne. I’m still not entirely sure it was the right thing to do (accept the early severance package they offered everyone over 60) but her I yam!
While I know it means more lost jobs, ever since we started staying at home, I’ve enjoyed seeing TV pundits and their guests having discussions from their homes. The lost jobs I refer to are primarily the people that see to the hosts’ and guests’ hair and makeup prior to going on camera. That’s not feasible now and it’s sometimes quite obvious that people are putting on their own makeup (if any) and letting their beards grow (that would be the men, that is.)
It’s interesting to see the different levels of technology available to the hosts and guests as well. Some will be using wired earbuds, some will have airbuds, and some are using their computer or phone’s speakers and mic. The hosts, I’m assuming here, have access to more sophisticated equipment, though that wasn’t the case at first. It’s also been interesting to see the evolution of some of these shows, as I’m sure some of the tech they normally use in production has been moved to the homes of the hosts.
I’m speaking here of many of the afternoon and evening shows on MSNBC, the Late Show with Stephen Colbert, The Daily Show with Trevor Noah, and Late Night with Seth Meyers. All of these shows have a plethora of guests, and each one is communicating from somewhere in their home.
Another aspect of this new reality I find fascinating is where these people choose to set up their “studio.” On MSNBC, many of the guests (especially now, when so much of the news centers on this pandemic and many of the guests are medical and epidemiology professionals, as well as public health and service professionals, there are lots of bookshelves in the background.
Some of the guests are situated so it’s possible to get a glimpse of the titles of a few of their books and it’s possible to gain a sliver of insight into who these people are or, at least, what they’re interested in. My entire adult life, whenever I am at the house of someone I know, if I have the opportunity I will always check out their bookshelves. It’s not different when I have the opportunity to do so via the Tube.
Just one example. If I remember correctly, at least until recently, Trevor Noah had two books laying down on a shelf over his right shoulder. I don’t recall if I could make out the titles, but the authors’ names were quite visible and, frankly, that’s enough to get a sense of what he’s giving credence to or what he’s enjoying learning about. The two authors in this case were. Ta-Nehisi Coates and Eddie Glaude, two men I admire.
There are two other shows I normally watch, and each of them has chosen a wildly different approach for how to go about having a show with no guests and no crew (at least not at their homes.) They are Last Week Tonight with John Oliver and Real Time with Bill Maher. John Oliver, whose show generally consists of him sitting behind a desk, with an audience, now sits in front of a white wall; that’s it. Bill Maher, on the other hand, has chosen to record his show in his backyard and he uses laugh tracks from old (and I do mean old – black and white) TV shows.
I can’t imagine how they’re thinking of doing original dramas, rom-coms, and the like, but I hope they never go back to doing reality shows. The last nearly three and a half years should have cured the majority of the nation from the need to ever see a reality show again.
Regardless, it’s interesting to watch the development of “workarounds” as their crews get more and more creative in dealing with working remotely. I’m hopeful it will result in a lasting change to how we view things like the need for men to wear a suit and tie almost any time a camera is on them. Or the need for women to have perfectly coiffed hair and painstakingly applied makeup. I’d like to see the world lighten up and relax a bit. We could use it.
During my last eight years at Rocketdyne (which traversed ownership by The Boeing Company and United Technologies’ Pratt & Whitney Division) I was the Project Manager for an internal tool called AskMe. It’s original intent was to provide a method whereby people could find both experts and expertise, i.e. people with knowledge they needed or papers and other publications that expressed useful knowledge. I later came to realize what we were doing was using a social media tool.
During the entire eight years I worked on that system, it was a constant struggle to get people to use it. People clearly believed that sharing was not in their best interests. Either that, or they were too intimidated by the thought of putting their knowledge to the test of time, as the whole idea was to foster conversations that would be saved and could later be searched when that kind of knowledge was needed again.
At any rate, I tried lots of different ways of promoting the tool. This one, below, came about after I received an email (at home) for a penis enlargement product. I thought to borrow the concept and see if it flew. I have taken the liberty of blurring out my colleague’s face, as I’m not sure where he is and, frankly, I don’t even remember who he is!
BTW – Within a couple of years of my departure, much to the chagrin of many who had worked on it, the tool was gone. I’ll share later why I think this was so.
Uh oh! Ricky’s been a baaaaad boy. This is what happens when you suggest a man surrounded by secret service protection and the best medical care in the world experience something everyone’s speculating he’s experienced already. The man responsible for hundreds, if not thousands of needless deaths and who knows how much misery. The man who vilifies those he represents and spews a constant stream of vile, hateful lies and deceptions. The person who violates Twitters rules on a daily basis and suffers nothing for his transgressions. And, of course, there’s precious little I can do about it. I will appeal and suggest context matters, but I can’t even be sure what I was responding to. I think I know what it was, though, so I’ll go that route.
Golly gee whiz! I sure hope I didn’t hurt his feefees or anything.
I have no doubt I am a very lucky person. Although I do not have an education in any science, I was able to spend approximately two decades working on the Space Shuttle Main Engine (SSME) program at Rocketdyne (through four major aerospace corporations). I spent a lot of time working with some of the brightest rocket scientists (for realz) as well as world-class engineers and scientists in literally dozens of disciplines.
Since my retirement from (what was then) Pratt & Whitney Rocketdyne, I have worked intermittently with Quantellia, LLC, an artificial intelligence / machine learning software development firm. Needles to say, I have no formal education in any computer field, with the exception of two Visual Basic classes I took at a nearby Junior College. I was introduced to one of the co-founders of Quantellia shortly after my retirement. She showed me a tool they had been developing called “World Modeler”. It was the most exciting thing I’d seen in a long time, and I was especially impressed with how it brought a highly systemic approach to modeling and forecasting in complex situations. I ended up writing several papers and a bunch of case studies for them.
In 2015 I returned to work at what was then Aerojet Rocketdyne (still is, for now) where I worked on a small rocket engine program for a little over two years. After leaving, I started doing some selling for Quantellia and, beginning in March of 2018, I became the company’s Business Manager, a position I’m still working at.
Last year we held a summit, in conjunction with SAP Global Services, at their Labs in Palo Alto. It was called the “Responsible AI/DI Summit.” In this context AI stands for “Artificial Intelligence” and DI stands for “Decision Intelligence.” One of the main purposes of the summit was to discuss how we can develop artificial and decision intelligence such that we concentrate on using them to solve humanity’s most “wicked” problems, rather than merely work at developing apps, the main purpose of which is to make money for the developers, investors, and entrepreneurs involved in the business.
Below are some of the folks who worked on the Summit, including me (the long-haired guy in the middle of the back row). Also, here’s a link to this year’s second Summit – Responsible AI/DI Summit 2019, as well as a link to the RAIDI Blog.
As I learn more about machine learning, artificial intelligence, and decision intelligence, I will work at sharing my knowledge and understanding of these tools, and the issues they raise. I know the people I’m working with are dedicated to serving humanity, not merely milking it for profit. That pleases me and I hope we’ll be able to prove we’re doing the right things to ensure such service continues to exist and grow.
At what point do we switch from nonviolent protest to righteous self-defense? Climate denial is empowering polluters who don’t give a shit how sick we get or how many of us suffer untimely deaths because of their fucking intransigence. When do we rise up in indignation and demand, or force, the changes necessary to halt climate change . . . assuming it isn’t already too late?
I found this piece of historical info about the—shall we call it “first half”—of the Shuttle program in one of my collections of “stuff.” Note that it ends with the Challenger disaster, which happened almost a year to the day before I was hired in (initially as a temp) at Rockwell International’s Rocketdyne division, working on the document that would prepare the SSME (Space Shuttle Main Engine) for the return to flight on September 29, 1988. Note also, as engineers are wont to do, the word “Incident” is misspelled at the bottom of the sheet. Color me unsurprised. OV-105 (Orbiter Endeavour) is also not on the list at the very bottom of the page.
I don’t imagine this will be terribly interesting to anyone who isn’t a bit of a human space flight geek like me but, as I have said recently, I need to memorialize some of the things I’ve kept over the years. They may not be of value to anyone but me—hell . . . they may not even be of value to me—but I want to get them scanned or reproduced and put out into the aether, for my sanity and possible future use.
The time has come for me to simplify . . . to apply some feng shui to my collection of old (ancient?) paperwork, some of which is more than several decades old. Paper is the one thing I seem to be a bit of a hoarder with; that and old clothing, I guess.
I am coming across papers, letters, and notes I’ve written over the years, many of them from my over two decades of service at Rocketdyne, where I was privileged to work on the Space Shuttle Main Engine program. In that time I worked for (without changing desks) Rockwell International, The Boeing Company, and the Pratt & Whitney Division of United Technologies. After I accepted an early retirement package in 2010, I returned as a contractor to work for Aerojet Rocketdyne in 2015, where I worked for a bit over two years.
Recently, I purchased a small, portable Brother scanner and I am slowly scanning old papers I’m finding. Inasmuch as I’m now publishing far more frequently to this blog, I’ve decided to save some of these things so I can throw the paper away and still have a record. It’s been over nine years since I retired and I find I’m forgetting what working in a large organization was like. Reading some of the documents I created helps me to remember what I did, as well as to feel reasonably confident I wasn’t just spinning my wheels.
What follows should be somewhat self-evident. It’s a letter I wrote to my manager in 1994, now over 25 years ago. I think I sound pretty reasonable, and I’m gratified to know I was pushing—pretty hard, I think—for positive change back then. I’m not an IT person; never went to undergrad and, besides, the earliest PCs didn’t come into existence until I was nearing my thirties. However, I did recognize the value such tools brought to managing and operating a business and I have always been a big promoter of technology in the office. At any rate, this is more for me than my readers, but some may find it “amusing.”
PS – I scanned the original “memo” in .jpg format and the accompanying Lotus presentation materials in .pdf, which you’ll have to click on if you’re interested in what Lotus was doing 25 years ago, before its acquisition by IBM.
I know it’s been quite a while since last I posted here. I’ve been continuously active on Facebook and have begun tweeting quite a bit as well, but that’s not why I haven’t posted to this blog in the past nearly three months. As of March 1 I began a new career, probably not the kind of thing you hear about 70-year-olds doing all that often. Since then I have been working as the Business Manager for Quantellia, LLC. You may recall I’ve done work for and with Quantellia on and off for the past six years.
Quantellia is a small AI/ML software development house and, until now, one of the co-founders has been running the business. Inasmuch as she is also the organization’s Chief Scientist, and a well-known pioneer in Machine Learning, this was not exactly the optimal thing for her to be doing. I had been touching on the subject and, since she was having such a hard time getting someone competent to run the business, I pressed my offer to do so. She finally relented and things have been going swimmingly, although there have been times I was swimming against the current. I’m definitely climbing a steep learning curve, which sometimes has me questioning if I’m losing my edge.
Actually, at times I can’t quite tell if my intellect is slipping a little bit, or if I just don’t care as much as I used to and I’m not quite as arrogantly sure of myself. My memory seems to be intact, along with my ability to learn and adapt. I’m going to go with the “I just don’t care as much about things as I used to; I’m more sanguine about life, work, and the need to control everything.
At any rate, I’m having a lot of fun. I was once partnered with two CPAs, doing royalty accounting for some big acts: Jackson Browne, Joni Mitchell, The Cars, Dollie Parton, Ronnie Milsap, The Commodores, even Jimi Hendrix’s estate. I learned a fair amount about accounting back then, and now I’m getting the opportunity to revisit what I learned, applying it in different circumstances. I’m also learning about artificial intelligence and machine learning, and hope to convey some of what’s going on in these fields. Although not a data scientist, I am quite capable of seeing where AI can be applied in business to assist with all kinds of issues. I’m sure you can as well.
Born in 1947, I am an officially retired pensioner who still has two teenage daughters and a desire to contribute. I remain intensely interested in, and fascinated by, Systems Thinking, Machine Learning, Knowledge Management, Decision Intelligence, and Business in general. I am also conversant in such concepts as innovation and ideation, collaborative tools and strategies, crowdsourcing, and the use of social media to accomplish goals ranging from improving business processes to promoting small retail businesses. Since my "retirement" I have done a little bit of freelancing as an editor/proofreader, as well as some technical writing. I've also done a fair amount of Facebook marketing as well.
There's lots more where that came from. Need some help? Perhaps another set of eyes? Contact me. The first one's free! ;0)
The views expressed herein are those of the author. Any opinions regarding the value or worth of particular business processes, tools, or procedures, whether at his former place of employment, at a current client's enterprise, or in general, are his responsibility alone.