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Tag Archives: California State University Northridge

Restarting A Knowledge Management Program

Tseng College at CSUN Logo

My Alma Mater

I received my Master’s degree in Knowledge Management from the Tseng College of Extended Learning at California State University Northridge (CSUN) in 2009. Shortly afterward, the University decided to cancel the program. Recently, I received a request to participate in a survey being used to determine if it was time to reinstate it.

 
As a result, I not only took the survey, but also shared some of my thoughts about the program and its importance. Today I am meeting with the person at CSUN who is leading the effort to make the determination of whether it’s worthwhile to start up again. I also expressed my interest in teaching a class or two.
 
I’m still quite convinced (at least my interpretation of) Knowledge Management is an important part of how organizations can make the most of what they know and how they use it to further their efforts. It may need to be re-branded, as KM seems to be a term too loaded with baggage, especially the concept of “managing” knowledge. Frankly, I’m not sure, but I’d like to be part of the conversation.
 
I’m not expecting much, but it would be nice if they brought the program back and, even better, if I can play a role in making it truly meaningful and relevant. Far too many think of it as something like library science on steroids . . . and I think that characterization misses the point. I’m of the opinion connecting people day-to-day is far more important than developing a repository of lessons learned and better practices. Not that they aren’t necessary; I just believe facilitating continuous conversation aimed toward more useful collaboration and greater innovation (especially wrt internal processes) holds more promise for most organizations.
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