Category Archives: Professional

This is NOT Your Grandparent’s Brain

The Divided Brain

Beancounters on the left and ne'er-do-wells on the right. Is this accurate?

This morning I came across this picture – actually a drawing – in Facebook that purported to characterize the two hemispheres of the human brain. As long as I can remember we’ve been told the left hemisphere is the seat of rationality and the right the seat of emotion and artistic endeavor.

I shared the picture on my Timeline, along with my observation that the left depicted “bean counters” and the right “ne’er-do-wells”. It was a light-hearted attempt at defining the so-called characteristics of each hemisphere.

However, I soon received somewhat of an admonition that all this was a fallacy, accompanied by a link to a wonderful animation (set to a lecture by the psychologist Iain McGilchrist) from the folks at RSAnimate, and I wanted to share it.

If I understand McGilchrist’s description of the brain’s activities, I believe the left side can be seen as the analytical part and the right can be seen as the synthetic (in the sense of synthesis; not man-made or chemical) part of how we see the world.

As one who considers himself a Systems Thinker and, especially, on a blog entitled Systems Savvy, this makes a great deal of sense to me, though I must admit I was in thrall to the belief that our left and right hemispheres were more like the graphic and less like the video. I, therefore, share them both and am curious to see if anyone will take the time to watch the video and tell me what they think. Have at it!


Social Business and Social Intercourse

Hand Axe and Computer Mouse

The Axe (made by one person) vs. The Mouse (made by millions)

While working on a presentation, which I’ll be giving to the American Oil Chemists’ Society’s Annual Meeting in Long Beach, CA at the end of this month, I’ve been looking for material I can use to highlight my excitement at the prospect of social business applications. I long ago came to the conclusion that what then was the nascent capabilities of Web 2.0 would someday revolutionize how we go about creating value in our economy and, necessarily, in our enterprises and organizations. Nothing has diminished this excitement and, in fact, I become more excited as I follow the changes that are taking place today.

In doing this bit of research I was reminded of a wonderful TED talk I watched some time ago and thought to check it out and see if it would jog my memory and, perhaps, give me some greater insight into how I can communicate my excitement and the vision I have to those to whom I will be presenting. The talk is by Matt Ridley and is entitled “When Ideas Have Sex”. I’ve embedded it below. In addition to the points he makes about the interchange of ideas (sex), it is also a wonderful example of the systemic nature of existence and human interaction.

Matt also refers to an interesting essay I believe gave him the overall idea for his talk. It was written by Leonard E. Read and is entitled, “I, Pencil: My Family Tree as told to Leonard E. Read.” Although I’m reasonably certain it was written with somewhat of a political agenda, which is the defense of free-market capitalism, I believe it also demonstrates the systemic nature of human economy and interaction . . . trade, if you will. I will leave the arguments for and against government intervention, whether through planning or through regulation, for other posts in future.

In the meantime, I really think you should read Read’s essay and watch this highly-engaging TED talk by Matt Ridley. You may find yourself wanting to repeat the process on occasion. I think this was the third time I’ve watched. Hope you like them.


You Can’t Be Trusted!

How many of us have heard those in charge of the organizations we work for complain that the use of some of the newer technology available is a threat to company security? How many are blocked from sites like Twitter or Facebook because – as the argument goes – the risk of compromising company security or inadvertently sharing intellectual property is just too great?

I recall a time when the company I worked for had a policy against bringing cell phones to work if they had a camera, the fear being we would all suddenly start taking pictures of . . . what? . . . papers? . . . hardware? . . . and sell them to the North Koreans, the Russians, or the Chinese. That restriction didn’t last very long and this presentation pretty much sums up why.

The futility of such an attitude, given the ubiquity of smart phones, is almost unworthy of discussion. In addition, much of this hand-wringing is tantamount to closing the barn door after the horses (or one high-level horse) have escaped. I have personally (along with tens of thousands of my colleagues) been subjected to training designed to “help” us not do what some corporate executive did, all designed to convince the government we had learned our lesson and would not do what none of us had any intention of doing in the first place.

I’m confident I could go on about this subject for quite some time and, no doubt, will in the future. However, I really just want to share this wonderful PowerPoint presentation I was recently reminded of. It’s one of those that is somewhat timeless. Hell, it may never quite go out-of-date. I think it’s deserving of a reprise. Please feel free to share. The author placed it in SlideShare, so I’m confident he wants you to see and share it.

View more PowerPoint from normanlamont

Are You Comfortable With Being Social?

A Child's Trust

Trust. Catch Some!

Funny thing about blogging. Unless someone takes the time to comment, or they subscribe, there’s no way to know who is reading and what interests them. There are lots of tools to figure out where traffic comes from, including a list of the search terms that brought people to my site, but it really doesn’t help me understand as thoroughly as I’d like which of my posts strikes a chord

On the other hand, I’ve been testing the waters with a couple of different styles and I’m working on changing voice as well. So, I’m mostly writing to say what I have to say and it’s kind of like “damn the torpedoes, full steam ahead” . . . “let the chips fall where they may”. That isn’t to say I don’t care. I do. What it does say, though, is I’m not sure who will be interested in what I’m sharing today.

My history with, and interest in, Enterprise 2.0 (now mostly referred to as “Social Business“) has brought me a lot of “friends” I would not otherwise have encountered. When I say “friends” I am referring to people, some of whom I have never met in person, and some of whom I’ve only actually seen once in my life. The person who gave the presentation that appears below is one of the latter, though we’ve communicated in various ways in the past nearly two years.

I first met him at the Enterprise 2.0 Conference in Boston in June of 2010. I didn’t realize it at the time, but later discovered he coined what had become one of my favorite words – folksonomy. I had been arguing for some time that we (Pratt & Whitney Rocketdyne, where I was working) should concentrate less on a formal taxonomy for our explicit knowledge artifacts (meaning paper reports and electronic files) and go with tagging, which would create a useful folksonomy. Actually, I was arguing at the time for developing a hybrid, i.e. providing a “recommended” set of tags, allowing leeway in using them and creating new ones, and occasionally “culling” the list to get rid of the less useful tags while retaining the most useful ones for later use.

At any rate, Thomas has become a valuable source of understanding. I appreciate his insights and only wish I was in a position to attend more conferences and the kinds of presentations from which I can learn other viewpoints about the use of social media, especially for business. While I have some reasonably well-developed concepts and a fairly good understanding, there are so many areas where others have far more experience than I, especially when it comes to the information technology (including IA, Information Architecture) aspects of how it affects people and their relationships.

Below I’ve embedded the presentation Thomas gave at a recent conference on IA, which he just uploaded to Slideshare. Since he uses the same philosophy of presenting that I and many others do, i.e. avoid bullet points wherever humanly possible, use lots of interesting graphics, and talk your butt off, I can’t be quite certain I understand the point(s) behind every slide, but I think I get his drift. In fact, I love the concept of “Social Comfort” as I spent many years working to alleviate the discomfort so many of my colleagues seemed to feel back in the day. I also like his idea of avoiding use of the word “Trust” and – instead – substitute related words that evoke a feeling of trust, e.g. dependable, believable, treasured, consistent, honest, etc.

Going back to my use of the word “friends” for people I don’t really know or, at least, have never met in person. I consider them friends precisely because over time they have shown themselves to be dependable, consistent, honest, etc. That is, I’ve come to trust them based on numerous instances of conversation or reading something they’ve chosen to share not only with me, but with the entire online community. People who are unworthy of our trust don’t stick their necks out very often . . . if at all. The people I consider friends do so repeatedly, which is something I cherish.

I hope you can glean something useful from Thomas’s presentation. I believe I have. Feel free to comment here or to go to Slideshare and comment directly to Thomas if there’s something you don’t get or would like to discuss with him further.

Trust photo by mikebaird


If Russ Ackoff Had Given a TED Talk

I love TED talks. Sometimes I watch them while walking on my treadmill (which I don’t do often enough; walk on the treadmill, that is). Some of them I’ve seen several times and I’m reasonably certain I will watch them again. I recently shared a talk by Alan de Botton on this blog, which I found fascinating and, apparently, so did quite a few others. They are all fascinating.

When I originally started this blog, part of my plan was to discuss Systems Theory and its relationship to Dialectical Materialism, as well as how they affected our relationships, our economics, and our society. For various reasons, I was unable to pursue that particular goal at the time, but it’s why I called this blog Systems Savvy. I now find myself in a position to spend more time researching and thinking about that relationship and its ramifications. In that regard, I want to share what I would consider a fundamental aspect of my understanding of Systems Theory.

We are fortunate that a good friend of mine, Steve Brant, has managed to gather a fairly extensive collection of videos of the man I consider one of the leading thinkers, writers, and doers in the world of Systems Thinking, Dr. Russell Ackoff. The one that follows is a particularly good example, in my less than humble opinion, of what Systems Thinking is and how it should inform our understanding. Actually, let me share Steve’s words that accompany the video on YouTube:

“This presentation is from a 1994 event hosted by Clare Crawford-Mason and Lloyd Dobyns to capture the Learning and Legacy of Dr. W. Edwards Deming. Russ knew Dr. Deming and speaks here about the difference between “continuous improvement” and “discontinuous improvement” as seen through the lens of systems thinking.

“Russ was going to give a TED talk in Monterey, CA in 2005 and had to cancel because he was recovering from eye surgery. If he had given one, this is probably what he would have said… because there’s a powerful and unexpected lesson at the end. Enjoy!”

Rather than say much more about Russ or his research and his teachings, let me just share the video. As time goes by I will share more, as well as my thoughts on how his teachings can be used to help us understand the endeavors I’m most interested in: Knowledge Management; Economics; Social Media, etc. As Steve says, Enjoy!


Hey! Where You From?

Humanist Bumper Sticker

No boundaries. Love all. Serve all.

This is a graphic I put together around eight years ago after seeing some bumper stickers declaring the driver (or vehicle owner) to be a native of California . . . or some other state. It seemed to be somewhat of a trend and I found it a bit stupid and offensive. Today I’m inclined to think it was also nativist, as in anti-immigrant.

I am a humanist and I believe we need to move toward a world that knows no political boundaries and respects all humans as part of the same family. I realize some may see this as a pipe-dream, but I believe it is part of the trajectory of progress that traces back to the days of primitive tribalism. Just as there are very few items remaining that can be made by one person, taking care of our planet and its ecosystems (both natural and human/social) is going to require recognizing our interdependence.

So that was my thinking when I created this graphic. Until such time as we discover life in other star systems, which I’m convinced we will some day; perhaps within my lifetime, I am of the opinion we are all part of the same race of beings and must conduct ourselves with that in mind. I was born in Los Angeles, California . . . but I consider myself a native of Earth and part of a very large and diverse family.


On Being Effective.

It is far better to do the right thing wrong than to do the wrong thing right. – Russell Ackoff

I put this quote in here partly because it’s one of my favorites, from one of my favorite people . . . but also in part because I wanted to test WordPress’s posting capabilities. Much as what happened with posting a picture (WordPress has these quick post capabilities for several different types of content), I really don’t like how it works. I much prefer the regular posting functionality if for no other reason than you can save a draft; something that isn’t available as far as I can tell with the quick posts.


Nearly eight years ago I gave a presentation at a KM Cluster event held at PricewaterhouseCoopers in downtown Los Angeles. The title was “From Wright to Wrong: The Dark Side of Intellectual Property Rights” and in it I took the position that IP protection had hypertrophied to the point it was choking off innovation and providing far more protection than was either necessary or useful. I was able to find a link to the website for the event, but it was so long ago it’s been abandoned and the URL resolves to a GoDaddy Parking site (here’s the link – http://www.kmcluster.com/lax/Past%20Events/LAX_Spring_2004.htm).

The title comes from the story of the Wright Brothers’ defense of their patent for “wing warping” which, like ailerons, allows an airplane to fly straight and level. Their assertion was that they had actually invented the concept of straight and level and they were able to prevail in the Supreme Court, thereby “stunting” further development until after the outbreak of WWI, when the U.S. was desperate to produce airplanes and worked out a deal to overcome the hurdle. I’m busy recrafting the presentation I gave, ironically in part because I posted it to SlideShare and quickly received a call from my former company’s IP attorney asking me to take it down as it contained their logo, which I’m removing as well as updating the info.

I’m pretty sure Mark is being a taste satirical here, and I think he’s kind of making the same point I was. I tied my preso to the concept of knowledge management, especially with respect to freely sharing knowledge and the damaging effect I believe overzealous IP protection has on it. See what you think.

kenbonzon's avatarblog maverick

Anyone who reads this blog knows how much I hate patent laws. I think 99pct of the time they are anti-competitive, corruptive,  impede creativity and innovation and can kill small businesses. I think the ratio of patent law doing a good job protecting company IP vs it being used purely to negatively impact competitors or to troll for un-earned revenue is probably 1000 to 1, or worse.

When I read that Yahoo was suing Facebook my immediate reaction was disdain. As I thought more about it, I came to realize that this case could be the water shed moment that causes enough people to recognize just how horrific  our patent law is.

I am not saying that there is zero value to patents. There are plenty of examples out of the however many patents that have been issued where the patent was put to legitimate use to protect…

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How Dare I Discuss Religion!

Hawk Circling

My Gateway to Everywhere & Everywhen

Actually, I’m not going to discuss religion here. I’m not even really going to talk about a lack of religion, except to set up what I really want to talk about. Sit still! I’ll get to it shortly.

I was raised a reasonably devout Jew. Brought up in the Conservative “wing” of the Tribe, I spent four years in Hebrew School and am Bar Mitzvah, a son of the commandments. Sometime after I became a man in the eyes of Judaism, however, I began to question the existence of such a thing as G-d (that’s how Jews spell “his” name . . . in English, that is). I can remember laying on the grass in front of our home, staring out at the night sky, and wondering what might be at the end of the Universe. Was there a wall and, if so, what was on the other side? After all, there’s always another side if there’s a wall.

I don’t remember when I became an atheist, which is the best term I can use to describe how I relate to the question of a deity and his – or her – existence. There was no magic moment, forever imprinted on my memory, that marked the occasion. It just, apparently, happened without my actually marking the moment. It did happen, though. Of that there is no doubt. Some time in my early twenties I also became aware of both Hinduism and Buddhism. If I recall, it was the writings of Herman Hesse that first opened my eyes to these philosophies. Shortly thereafter, when I was experiencing a deep depression brought on by the unrequited love I felt for a young woman I was in a relationship with, I encountered a book that would change my life – The Wisdom of Insecurity, by Alan Watts.

Now, before I go on any further I would like you, dear reader, to take a moment and watch this short video. It is a beautiful visualization set to the words of Neil deGrasse Tyson answering the question, “What is the most astounding fact you can share with us about the Universe?” When I watched this I got goosebumps and experienced a moment of bliss so powerful it brought tears to my eyes. I hope it affects you at least fractionally as deeply as it did me. After that I want to share an experience with you.

Neil mentions connectivity, and it’s the essence of my story; an experience I’ve never repeated and likely never will . . . because it isn’t necessary. This happened to me sometime in the Summer of 1990 or thereabouts. I was living on the third floor of a well-kept apartment building, a block from my place of employment. I had a nice one-bedroom apartment, with a balcony overlooking a garden area with a fountain. My view was to the West and there was a hill not far away. It was late in the afternoon on a beautiful, temperate day. The Sun had gone behind the hill and, though I was standing in shadow, the sky was still a bright, luminescent blue.

The situation was reminiscent of many late afternoons I’d spent in Palm Springs when I was a boy, where my family used to spend long holiday weekends in the late 50s and early 60s. The city was hard up against the San Jacinto Mountains to the West and the sun would disappear behind them very early in the day, creating an almost cathedral-like atmosphere as the town rested in shadow, the sky remaining a vibrant, cerulean blue, made even more so by the contrast with the city streets.

As I stood on the balcony I looked up and noticed a hawk lazily circling on the thermals created by the hill and watching it I became more relaxed, beginning to enter a somewhat meditative state. I can’t explain why – perhaps I had seen a program on quantum theory; maybe I’d read an article in Science News; or possibly I’d had a recent conversation with one or more of the scientists I worked with – but I experienced a transition that felt like I left my body. My mind’s eye began to soar above the hawk, out into low Earth orbit, beyond Geosynchronous orbit and, eventually, deep into the cosmos.

I became more and more disassociated from my body, for how long I can’t say (thought it couldn’t possibly have been very long), and came to feel as though every fiber of my being was interwoven with the entire Universe . . . everywhere and everywhen. I experienced a sense of peace and a calmness I had never before quite known, and have yet to experience like that again. The sensation, the feeling I was part of everything that ever existed, or ever would exist, was profound. It has changed me forever.

I earlier mentioned a book by Alan Watts, The Wisdom of Insecurity, which was the catalyst for a life-changing experience and, now that I think of it, that book may have triggered my transformative moment. I had read it at least 15 years prior to this and, perhaps, had read it again. This was not too long after my father’s death and was right around my 40th birthday, so I may have been particularly engaged with contemplating my mortality. I’ve now read it at least three times, the last being when I was diagnosed with a melanoma and was required to once again face the possibility of my death . . . at least until the surgery to remove it was over and the biopsies all came back negative. <whew>

So . . . back to Mr. deGrasse Tyson and his most astounding fact. We are, indeed, stardust (“We are golden, we are billion year old carbon” Thank you, Joni*) and the things we’re made of, on a quantum level, have likely existed since the beginning of time; perhaps before, whatever that might mean. Zen (this is what Alan Watts ultimately wrote about) holds that we are all part of the Godhead (which I interpret to mean the entirety of the Universe) and all that matters is now so, perhaps the nature of time is irrelevant. I don’t know. Mostly I don’t care. My idea of faith is to accept the Universe as unfolding rather nicely all by itself, regardless of what you or I believe. We have but to pay attention – using science, not blind faith – and our understanding can continue growing.

What I have gained from my experience and my reading and contemplating, and what I get out of this marvelous video and this most astounding fact, is that we are very special and very lucky . . . and that we are all connected, intimately, with time, space, and matter (and each other) in a way we have only begun to understand. Is there an afterlife? Frankly, I don’t much care. Mostly, I hope not. Imagine how boring it would be to spend eternity with some of the people who think they’re going to Heaven. If my feelings that day are any indication, beforelife and afterlife have no meaning. There is only now that matters. I believe if you understand this, you can’t possibly fear death and you have no need of an afterlife. So sue me.


* God (or whoever’s in charge of these things) bless you, Joni. You wrote these lyrics and the music, but I’m a rock n’ roll guy at heart and this rendition of your song is the one that floats my boat.

Circling Hawk Pic courtesy of 68photobug


How Dare I Discuss Religion!

Hawk Circling

My Gateway to Everywhere & Everywhen

Actually, I’m not going to discuss religion here. I’m not even really going to talk about a lack of religion, except to set up what I really want to talk about. Sit still! I’ll get to it shortly.

I was raised a reasonably devout Jew. Brought up in the Conservative “wing” of the Tribe, I spent four years in Hebrew School and am Bar Mitzvah, a son of the commandments. Sometime after I became a man in the eyes of Judaism, however, I began to question the existence of such a thing as G-d (that’s how Jews spell “his” name . . . in English, that is). I can remember laying on the grass in front of our home, staring out at the night sky, and wondering what might be at the end of the Universe. Was there a wall and, if so, what was on the other side? After all, there’s always another side if there’s a wall.

I don’t remember when I became an atheist, which is the best term I can use to describe how I relate to the question of a deity and his – or her – existence. There was no magic moment, forever imprinted on my memory, that marked the occasion. It just, apparently, happened without my actually marking the moment. It did happen, though. Of that there is no doubt. Some time in my early twenties I also became aware of both Hinduism and Buddhism. If I recall, it was the writings of Herman Hesse that first opened my eyes to these philosophies. Shortly thereafter, when I was experiencing a deep depression brought on by the unrequited love I felt for a young woman I was in a relationship with, I encountered a book that would change my life – The Wisdom of Insecurity, by Alan Watts.

Now, before I go on any further I would like you, dear reader, to take a moment and watch this short video. It is a beautiful visualization set to the words of Neil deGrasse Tyson answering the question, “What is the most astounding fact you can share with us about the Universe?” When I watched this I got goosebumps and experienced a moment of bliss so powerful it brought tears to my eyes. I hope it affects you at least fractionally as deeply as it did me. After that I want to share an experience with you.

Neil mentions connectivity, and it’s the essence of my story; an experience I’ve never repeated and likely never will . . . because it isn’t necessary. This happened to me sometime in the Summer of 1990 or thereabouts. I was living on the third floor of a well-kept apartment building, a block from my place of employment. I had a nice one-bedroom apartment, with a balcony overlooking a garden area with a fountain. My view was to the West and there was a hill not far away. It was late in the afternoon on a beautiful, temperate day. The Sun had gone behind the hill and, though I was standing in shadow, the sky was still a bright, luminescent blue.

The situation was reminiscent of many late afternoons I’d spent in Palm Springs when I was a boy, where my family used to spend long holiday weekends in the late 50s and early 60s. The city was hard up against the San Jacinto Mountains to the West and the sun would disappear behind them very early in the day, creating an almost cathedral-like atmosphere as the town rested in shadow, the sky remaining a vibrant, cerulean blue, made even more so by the contrast with the city streets.

As I stood on the balcony I looked up and noticed a hawk lazily circling on the thermals created by the hill and watching it I became more relaxed, beginning to enter a somewhat meditative state. I can’t explain why – perhaps I had seen a program on quantum theory; maybe I’d read an article in Science News; or possibly I’d had a recent conversation with one or more of the scientists I worked with – but I experienced a transition that felt like I left my body. My mind’s eye began to soar above the hawk, out into low Earth orbit, beyond Geosynchronous orbit and, eventually, deep into the cosmos.

I became more and more disassociated from my body, for how long I can’t say (thought it couldn’t possibly have been very long), and came to feel as though every fiber of my being was interwoven with the entire Universe . . . everywhere and everywhen. I experienced a sense of peace and a calmness I had never before quite known, and have yet to experience like that again. The sensation, the feeling I was part of everything that ever existed, or ever would exist, was profound. It has changed me forever.

I earlier mentioned a book by Alan Watts, The Wisdom of Insecurity, which was the catalyst for a life-changing experience and, now that I think of it, that book may have triggered my transformative moment. I had read it at least 15 years prior to this and, perhaps, had read it again. This was not too long after my father’s death and was right around my 40th birthday, so I may have been particularly engaged with contemplating my mortality. I’ve now read it at least three times, the last being when I was diagnosed with a melanoma and was required to once again face the possibility of my death . . . at least until the surgery to remove it was over and the biopsies all came back negative. <whew>

So . . . back to Mr. deGrasse Tyson and his most astounding fact. We are, indeed, stardust (“We are golden, we are billion year old carbon” Thank you, Joni*) and the things we’re made of, on a quantum level, have likely existed since the beginning of time; perhaps before, whatever that might mean. Zen (this is what Alan Watts ultimately wrote about) holds that we are all part of the Godhead (which I interpret to mean the entirety of the Universe) and all that matters is now so, perhaps the nature of time is irrelevant. I don’t know. Mostly I don’t care. My idea of faith is to accept the Universe as unfolding rather nicely all by itself, regardless of what you or I believe. We have but to pay attention – using science, not blind faith – and our understanding can continue growing.

What I have gained from my experience and my reading and contemplating, and what I get out of this marvelous video and this most astounding fact, is that we are very special and very lucky . . . and that we are all connected, intimately, with time, space, and matter (and each other) in a way we have only begun to understand. Is there an afterlife? Frankly, I don’t much care. Mostly, I hope not. Imagine how boring it would be to spend eternity with some of the people who think they’re going to Heaven. If my feelings that day are any indication, beforelife and afterlife have no meaning. There is only now that matters. I believe if you understand this, you can’t possibly fear death and you have no need of an afterlife. So sue me.


* God (or whoever’s in charge of these things) bless you, Joni. You wrote these lyrics and the music, but I’m a rock n’ roll guy at heart and this rendition of your song is the one that floats my boat.

Circling Hawk Pic courtesy of 68photobug