Mediation Blues
I have often said I spent over two decades – the entire length of my career at Rocketdyne – trying to get Engineering to talk to Information Technology; two different groups of geeks, each of which thought they were superior to the other.
I didn’t work on it full time, and it wasn’t my job to get them talking, but had I been successful it would have made my job a lot easier. I worked at being a voice of reconciliation between them. It’s in my nature. I was not successful; at least not overall.
Now, the difficulty in getting these two organizations (we called them “Processes”, as opposed to “Functions” or “Departments”) to talk to each other, was deeply ingrained in the culture of that enterprise. Part of the problem stemmed from the way we, as an enterprise, were organized. When I first arrived there in 1987, we were heavily command-and-control and pathologically hierarchical. There were kingdoms; fiefdoms, if you will and very few people thought further ahead than their own careers and organizations.
I’m happy to say things improved pretty dramatically over the years. One reason was the tireless efforts of a group of people, led by Dr. Bill Bellows, to apply the concepts and tools of thought leaders like W. Edwards Deming, Russell Ackoff, Edward de Bono, and many others to the way we did business. The term Dr. Bellows used for many years was Enterprise Thinking.
What made this way of thinking stand out, in my opinion, was its recognition of the systemic nature of an organization, an enterprise. It was clearly understood that all things – all processes or departments – were interconnected. Nothing in an enterprise exists by itself, outside the system(s) with which it interacts.
When you can clearly see this, suddenly you recognize how counter-productive it can be to blame people for things that go wrong, as well as expect individuals to make things work properly, which brings me back to the Engineering and IT departments I so futilely attempted to arbitrate for, as well as the title of this post.
Civility in Argument
Although I am guilty of it myself at times . . . I’m working on it . . . I don’t believe it is productive to blame others and, especially, to completely alienate them by using labels like “Idiot” or “Moron”. This is true whether you’re working together at an enterprise and – ostensibly – you share the same basic vision and goals, or you are on completely opposite sides of the political spectrum when it comes to how you think the country and the economy should be run.
I started writing this to make a point about the level of incivility I find at times on the Internet, especially in the comments of non-moderated news sites. Even the moderated ones contain some really argumentative and, at times, nasty comments. As I worked on what I was trying to say, the tragedy in Aurora played out and, true to form, the arguments between those who believe the second amendment is sacrosanct and those who wish to see access to guns more regulated are heating up.
My original intention was to point out how I have been able to get along with many very conservative people in my life, especially when we live and work together and see each other face-to-face on a fairly regular basis. I have long said that locally, in terms of how our cities and neighborhoods are run, we all want essentially the same things, e.g. safe neighborhoods, good schools, jobs, access to health care, etc.
I seldom have anyone disagree with this and it doesn’t surprise me. The problems seem to arise when we start talking about more abstract affairs; the economy, foreign relations, use of the military. Yet, I find with the people I know best we’re able to disagree without labeling each other as morons or idiots. We disagree but, somehow, we manage to continue getting things done together and not getting into actual fights over who’s right or how best to accomplish something.
I suppose this is one of our biggest problems in this country. Many of us have the tendency to ascribe the worst of motives to those they disagree with. I’m inclined to think that’s not a very good way to work together and achieve anything other than a continuous standoff. It seems that’s precisely how our government is now being run and it does not portend well for us as a nation. I’d like to see it stop.
A Taste of the Future
I have seldom written about politics or civic affairs here, but they weigh heavily on me. I have two young girls my wife and I adopted from China. I worry about the future they face here, where everything seems to be falling apart. I want to leave them a better world than I found as I was growing up and it sure as hell looks like that’s going to be a tall order.
I’ll leave this particular post with one thought and I will no doubt have more to say in the future . . . especially now that I’ve sort of broken the ice (not very well). Ironically, given I live in Simi Valley – still notorious for its role in the acquittal of the Los Angeles Police Officers who beat Rodney King, the thought that comes most readily to mind is, “Can’t we all just get along?” I know it’s a bit more complicated than that, but it is something to wonder about. It happens quite frequently in real-life, on the ground . . . as they say.







Why I Love Facebook’s Timeline
How My Friends Can Share With Me
Change is Good
Every time Facebook changes something on their (not sure whether to call it a platform, app, or service) offering, people seem to get all freaked out and complain because they have to learn something new or change the way they were doing things. I understand and appreciate change can be a bit disconcerting, but I’m one of those people who not only accepts change; I actually seek it out. So when Facebook adds or rearranges things I immediately start looking for how I can take advantage of it.
Just so I’m clear, I am not referring to the issues of privacy and information security that arise now and again. That’s an entirely different story and, while I am clearly not as protective as many, I am always concerned about the security of my truly private information and that of my family. Changes in functionality are an entirely different animal and that’s what I’m concerned with here.
Embracing Timeline
When Facebook first introduced Timeline and made it available as a developer version, I was all over it. I was anxious to try it out, primarily because I was building a business that was based in large part on my understand of and familiarity with Facebook. I was anxious to see what they were doing, even though at the time it was not available to fan pages, which is the part of FB my business is involved with. I went through the necessary steps and got myself going. Much like my introduction to Twitter well over four years ago, I really wasn’t sure how I was going to use or benefit from it, but I was sure I wanted to figure it out.
Now that it’s a part of fan pages and I’ve grown increasingly familiar with it, I’ve finally figured out how to use it for myself. Not my fan page, but my personal Timeline. I came into this world about the time personal photography was starting to take off. As a firstborn son, my parents took lots of pictures of me. They also took lots of pictures of family and, over the years, many of them have come into my possession. It wasn’t until Facebook made it possible for posts to be scheduled, i.e. given a Timeline date in the future and held in a queue until that time, when they would then appear, that I made the connection to the past.
Yes, It’s About Me
Up until very recently I have shared some old pictures, but I have dated them on my Timeline on the date I posted them. I have since come to realize I can create somewhat of an autobiography by posting items (pictures, scanned documents, etc.) and dating them appropriately. I can even add in locations and people I was with, provided they are current Facebook friends. This is no small thing for me, as I have two fairly young (11 and 8) children to whom I want to leave a record of my life. Using Timeline to do so seems so much easier than writing a book. It also is far more graphic and, because many of my friends (including those who were present when some of the pictures were taken) can post comments to them, they become even richer and more engaging. Furthermore, as evidenced by the picture above, my friends can share pictures they have, which become part of my Timeline as well.
Interestingly, this picture was posted last November and I only just tried to change the date to the year and approximate month in which it was taken. I wasn’t able to do it, but I requested my friend who posted it to make the change and he did. Actually, he told me he didn’t know how to do it (people my age seldom do), but he had someone take care of it. I also realized there was a friend in the pic who has since become a Facebook friend as well and I was able to tag him. He chimed in within less than a day.
I could never recreate my past in this way by myself. First of all, I don’t know any other tool that provides the combination of functionality that Facebook does. Surely there’s nothing that would allow me to slowly record a retrospective with input from many people who were there at the time or who experienced similar episodes and milestones. I believe I have a lot more to learn about doing this, but I’m enjoying discovering new ways in which to create the virtual experience I want to leave for my kids. Maybe it won’t work the way I am envisioning. Maybe my kids won’t care when it comes down to it. I don’t much care at this point. It’s a great learning experience and – so far – it’s a lot of fun because I almost always get feedback from others when I do post something. After all, it may be dated long ago on my Timeline, but it’s something new and it shows up in my friends’ news feed when I post it.
Anybody out there have stories about their use of timeline, or have you discovered a bit of functionality you really like that you think others might want to know about . . . or that I might want to know about? Please be so kind as to share. Thanks.
If you care to share:
3 Comments | tags: Autobiography, children, Comments, Facebook, Friends, memories, photos, Posts, Profile, sharing, Timeline | posted in Personal, Social Media