Category Archives: Leadership

Donald J. Drumpf – Your Drunk Neighbor

Based on recordings of things Teh Donald™ has actually allowed to plummet out of his fabulously wealthy piehole, this video pretty much sums up many (not all, but many) of my feelings about the man and his followers. I understand the fear some white people feel, though I think it’s ridiculous of them to do so. I’m pretty sure what really scares them is the realization of how terrible people of color have been treated and, since they’re so good at projection, they’re assuming white people are now going to get as good as they gave.

As a straight, white male I really do understand what many of them feel. However, as one who works hard to understand others, and who believes empathy is an important tool for anyone who wishes to live in a reasonably civilized, respectful, and well-adjusted society, I am of the opinion they’re making things worse for everyone, including themselves.

So . . . here it is folks. I can hardly think of a better way to characterize the blatherings of our first reality show presidential candidate. This is YUGE!!


With My Thumb Up My . . .

Experimenting with some short form blogging. 
I’m sitting in a conference room where I was supposed to meet with a couple finance people to go over our integrated master schedule. Nobody is here except me.

It’s kind of nice not having to deal with anybody, and I log onto my computer at my desk, but it’s just not the same and I’m bored.

Now I’ve moved into another conference room and it looks like I’m gonna be doing the same thing. At least I’m being taken out to lunch today, by one of the very people who’s supposed to be here right now. He will hear about this.


Déjà Vu All Over Again

I’ve been giving some thought to why I blog, what it is I’m trying to accomplish. As it turns out, I have several motivations that are, in no particular order: Share my observations of the business world; discuss politics; wonder about space, time, and infinity; wax philosophical about religion and spirituality; share my experiences with aging as a point-of-the-spear baby boomer; complain about assholes and assholishness; and blabber on about anything that intrigues me. I guess that pretty much covers everything.

Deja Vu

I could swear I’ve thought about these issues before!

I feel fairly confident in my ability to write about most of these things, but I do have one area in which I’m somewhat reluctant to hold myself out as knowing anything. That subject is business. This isn’t because I haven’t picked up anything useful in the past 52 years since my first “real” job at McDonald’s, but rather because I’ve spent the vast majority of the last three decades working at an organization that is a government contractor and I have a tendency to think we’re very different than other, commercial organizations.

It recently dawned on me or, perhaps after nearly five years of retirement and a return to the organization I retired from, it came back to me the success of the comic strip Dilbert should make it abundantly clear most all reasonably big organizations are very much the same when it comes to bureaucracy, organizational stupidity, and waste. So . . . I’ve now come full-circle I believe and should have no trouble writing about my observations.

Not perzackly. When I first returned to work in mid-January of this year, I ran up against the reality that a large portion of the business, thanks to an acquisition by Aerojet, was now defense and missile related and our work on space exploration was more developmental than production oriented. In fact, I am currently working on what used to be referred to as a “Star Wars” program, a ground-based intercept vehicle designed to “get in the way” of incoming ballistic missiles. As a result, one of the first training modules I was required to take and pass an exam on was regarding Operations Security.

The material wasn’t all that comprehensive, so it requires some real judgment to decide on what I can talk about and what I should not share. It gave me pause – still does, actually. However, I am coming to the conclusion I can speak about any part of normal organizational issues that others (for whom Dilbert continues to resonate with the “truth”) struggle with as well. I think this means issues of communication, knowledge sharing and retention, organizational silos, and cultural constructs that block meaningful progress are probably available targets. Let’s see how good I do.


Oh Snap! Tough Love For Uber

I don’t know about you, but I’ve been following the ongoing saga of Uber as they shove a full-sized sedan up their collective ass. Between the misogyny and now the threat by a VP to use their data to harass journalists they think are being unfair to them, not to mention the calls by lots of people for a few heads to roll, it’s been quite a couple of weeks of revealing info. I don’t usually write about current events, but this one is just so bloated with lessons to be learned and practices to avoid if you want to run a successful business . . . and keep it that way, I thought I would share this latest spike strip thrown on the road, access to which Uber seems so desperate to control. Enjoy!

Franken Letter to Uber - Page 1

Click to Enlarge

 

Franken Letter to Uber - Page 2

Click to Enlarge

 

Franken Letter to Uber - Page 3

Click to Enlarge

 


Possibly Another Stellar Career Move?

USC Marshall Logo

Yesterday was a very good day. I didn’t make a penny and I don’t care. Jimmy could have cracked an entire bushel of corn and I still wouldn’t care. I had a good morning, posting a few items to my FB page, as well as a special item to my Rotary Club’s group and page. I spent a little time studying a request to get involved in the effort to bring open source, transparent voting technology to bear in California, and I enjoyed some interesting conversations with friends here on FB. I received a copy of a soon-to-be-released, transformational book that I had the privilege to help one of the authors with . . . and it was signed with a nice personal note. I also noticed I received a mention in the acknowledgements. All good stuff.

However, the pinnacle, the apex, the absolutely awesome apogee of my day was an interview at USC’s Marshall School of Business, where I had applied for a position as an Adjunct Professor. At this point I don’t even know who referred me to them. I thought it was a friend who teaches there, for whom I have been a guest lecturer a couple of times, but the woman who interviewed me thought it was a cousin who is a Professor in the Education department. I need to sort that out.

My appointment was for 2:30 pm and, since I live over forty miles from the campus and would have to traverse downtown Los Angeles to get there, I planned on leaving an hour and a half early. It turned out to be perfect, as I ran into the expected traffic, arriving at the entrance a half hour before the scheduled time. It took a couple of minutes to secure a parking permit (they had reserved a slot for me) and the gentleman who did so also gave me a map and instructions.

I parked on the fourth floor of a large structure and, noticing there were no elevators, I walked down the stairs to the street level. I guess I haven’t been in a building that tall in quite some time — at least one without an elevator — and, between the distortion of my bifocals, my being out-of-shape, and what I can only assume is an age related tendency to experience a little vertigo, I felt like a doddering old man, carefully stepping down each flight while holding on to the hand rail. I can remember a time when I could virtually skip down such stairs, but I guess those days are long gone.

As I walked the nearly quarter mile to the building I was headed to, I looked around at all the students walking and riding bicycles and skateboards, as well as the plethora of vehicles that included a large number and variety of electric carts and vans. Coming from the suburbs, I was struck by how closely packed everything seemed to be and I found myself thinking we are preparing the students for life as sardines.

USC Mascot

Tommy Trojan and Traveler – Fight On!

I had little trouble finding the Accounting building, where I was to report and, once inside, I sat down for a moment to get my bearings and to check in with my location on Facebook. I had posted about the interview and was pleased to find so many friends wishing me luck and I wanted to let them know I was there. I once read of a man who, asked to what he attributed his success, answered that he always arrived ten minutes early. As I had long believed a lack of punctuality was disrespectful, I adopted his tactic and, in this case, I was actually 15 minutes early. I don’t know if all this will translate into success, but I’m committed to the effort.

Based on a quick reconnoiter of the office numbers, I figured the one I was headed to was on the fourth floor, so I climbed up the first flight of stairs. At the top I found a sign indicating the stairs provided access to floors one through three, and that there was also access to the roof. I was pretty sure the office I was looking for wasn’t on the roof, but I couldn’t find any sign that pointed out where access to the fourth floor was located. I stopped a couple of students and asked them. They didn’t know, but one offered that she was going upstairs and she would walk with me. When we got to the third floor, it appeared there was another flight, but when we went around the corner it led to a locked door. We clearly weren’t going to the roof.

The student who had accompanied me offered to seek out advice and we ended up finding one of the Deans, who led me down a corridor to a door that opened up to stairs. Not in any way obvious, but . . . voila! I was near the end of my search and still 10 minutes early. I climbed the stairs and found the office I was seeking, announced my presence and the recognition I was early, and took a seat outside. Within minutes, the woman who was to conduct the interview popped her head out the door, introduced herself, and asked me to come on in.

I followed her inside, through the reception area, and into her office where she offered me a seat, closed the door, and sat down at her desk opposite me. We had an interesting opening chat which thoroughly confused me as to how my name had found its way to her, and I intend on researching that a little more, but it wasn’t really all that important. It did serve to show I had more connections to the University than I had realized, which was gratifying.

To make what is now a long story a little bit shorter, she told me I had a very impressive resume and she thought I would be perfect teaching both business communications and writing. She also told me they’re already set with their Spring schedule and that I would likely be offered a position after that, which would probably be teaching either Sophomores or Juniors, students she suggested would be very interested in my eclectic experience and knowledge. She also said I might be able to teach virtually, especially since they’re heading more in that direction and I had fairly recently completed my Masters degree in Knowledge Management entirely online. I would also be assigned a mentor, this being my first experience teaching at this level.

As it stands right now, in the interim I have the opportunity to be a guest lecturer, somewhat at my leisure and with subjects of my choosing. This, of course, would be uncompensated but I consider it valuable experience and a way of showing what I can do. I will soon send her a couple of synopses of what I propose to offer. Otherwise, I wait. Based on her enthusiasm and interest, unless she’s being disingenuous (and I have no reason to believe that to be the case), I expect I will begin what may be a new, interesting, and challenging chapter in my life’s journey within the next year.

One thing I find both interesting and ironic about all this is that I grew up believing I would attend UCLA, if I went to a local University. As it turns out, I never did go to undergraduate school, but UCLA likely would have been my first choice. That I may end up teaching at USC, their bitter crosstown rival, is kind of like growing up wanting to play baseball for the Los Angeles Dodgers, only to end up being drafted by the San Francisco Giants. There are far worse things I can think of.


Miss America Fail – Help!

Two Convict Waiters

Simi Valley’s Police Chief and Some Other Reprobate

I need some help from my creative friends. Ideas . . . no money. I have volunteered to be a “Celebrity Waiter” at the fundraiser I’m linking to here. Here’s the back story for my role. I am a reject from the Miss America Pageant. Why that would happen is beyond my comprehension, but it’s all I have to work with.

I need a costume, one that I can put together for free or very inexpensively, that demonstrates why a person of my obvious high quality would be rejected by those morons on the Judge’s Committee. I haven’t worn a costume for anything in at least thirty years and my creative gene has lost some its sparkle and heft. Please help me out here. It’s for a good cause, too!


The Crowd, The Cloud, & Working Out Loud

A couple of years ago, in response to a request from the Simi Valley Chamber of Commerce, I conducted (as I recall) twice-monthly seminars on the use of social media for small businesses. They were called “Facebook Fridays” and you’ll never guess what day of the week we held them on. They started out as presentations on various aspects of the technology and the philosophy behind their use. However, after a short while it became clear that people had lots of specific questions they wanted answered. In response, I changed the nature of what I did and started each session off by opening it up to questions.

It worked quite well for nearly a year but, toward the end, attendance dwindled and I grew somewhat weary of doing the necessary preparation and having to show up twice a month. The Chamber found someone else willing to continue the work and I moved on. By that time I was becoming disenchanted with the direction I had chosen to attempt building a useful business and was looking to other areas of endeavor as well.

Recently, I had lunch with the CEO of the Chamber and we decided it would be useful for me to bring back what I had done before, the difference being the subject matter would be a little less focused on marketing and a lot more focused on business model, business process, technology, and cultural transformation. Today was the first of what I hope will be many such events.

I used a vehicle I have not used before to conduct this 50 minute webinar – Google Hangouts on Air. I’m not sure it’s the best way to conduct something like this, but viewership is unlimited and the session is both recorded and automatically placed on my YouTube Channel. I’m embedding the session below. This really was somewhat of an experiment and the subject was quite broad. I’d love to get some feedback. Don’t be shy now.


Changing My Game

While I have written a little bit about one of the new endeavors I have set out to pursue (here and here), I haven’t really done much to explain what it is I’m doing with decision modeling and my work with Quantellia LLC. I am in the process of writing a post about some of the concepts I’ve been looking into and learning about, but it won’t be ready for a while, as I have more studying and research to do.

I do, however, have the ability to share some of the material I’m learning from, as Quantellia has produced a significant number of videos and recorded webinars. This one is the one I usually send to prospects. While it is the oldest, it’s also one of the shortest and still conveys the essence of what Quantellia, and it’s product World Modeler, can do for a business or organization facing complex decision-making.

http://www.youtube.com/watch?v=c1fnFUB2tY8

So . . . I’m not sure if I actually announced it here on my blog, but as of the beginning of this year I have become a referral partner for Quantellia. In my opinion they have not only a superior product, but a superior mindset regarding how decisions are made. As a systems thinker I am keenly aware of the value in a long-range, strategic, informed approach to deciding how to proceed and to keeping track of what’s happening, always being prepared to take a different path if circumstances warrant it. I believe the people of Quantellia do exactly that and that World Modeler is a tool that makes it much easier to accomplish.

If you have an important, complex decision to make you need to understand how decision modeling works. As Dr. Pratt says on the video, you can model many decisions using paper and pencil, but you can’t do a good job of it without understanding how to “engineer” the decision using more than just analytics and predictions based on them. You need to use “Decision Intelligence”. Quantellia can help, which means so can I. Please let me know if you’re interested in discussing your specific needs. I’d be happy to set up a teleconference to see if we can help. Thanks.

PS – I’m going to share more of these videos here, but you can see them all for  yourself at Quantellia’s YouTube channel, located here.


Veteran’s Day – The Bigger Picture

Corporate Social Responsibility

From Marcia’s piece in Fast Company

Today we celebrate the service and dedication of all who have worn a uniform of one or more of the armed forces of our country. Let’s be sure we keep in mind their service was – and is – not merely to protect corporate greed and power; neither is it for maintaining the salaries of CEOs nor the dividends and capital gains of shareholders.

Most everyone who serves does so in the belief they are helping to protect their nation – the people who dwell and work within her borders – from enemies both foreign and domestic. Those people are the strength, the vitality from which a healthy nation grows.

In a wonderful piece for Fast Company – “Is Your Company Ready to Make the World a Better Place?“, Marcia Conner reminds us that our obligations are, and must be, greater than to the bottom line. They are to the future of our world, our species, and the entire planet. Let’s honor our service men and women by taking stock of what we do and how it affects the entire system within which we live. Let’s resolve to truly make this world a better, more livable, and healthier environment for all who inhabit her.


Can I Get an Amen?

Amen Corner at Augusta National Golf Course

The word “Amen” isn’t confined to prayer, though it’s generally closely related.

Yesterday I was inducted into one of several local Rotary clubs here in Simi Valley, CA. The name of this club is Simi Sunrise and, not coincidentally, it meets at 7:00 am every Thursday at the Grand Vista Hotel. I had some trepidations about joining an organization such as Rotary International, best explained by the question a friend asked me when informed of my desire to join; “Aren’t they a really conservative organization?”

Truth to tell, I wasn’t entirely sure they would accept me, especially since this is a fairly conservative city I live in and I’ve made it abundantly clear I am not a conservative – at least not politically. I didn’t really know a lot about Rotary and I knew an awful lot of the people who were in this club. Most of them were quite conservative – politically. At the same time, I live and work with them and know them to be good, decent people. Especially the ones in Rotary 1 and other service organizations.

Fortunately, I got to know a person who ended up convincing – and sponsoring – me to join. Due to an unlikely confluence of events I ended up being the guest who wouldn’t go away, and a process which normally takes a couple of weeks ended up taking a couple of months. Nevertheless, she insisted I continue showing up and, because she had to pay for my breakfast each week, I have offered to do some data input for her at her discretion. It’s the least I can do.

Yesterday was the culmination of two months of meetings and thinking about what I was getting myself into. Now that I’m officially a member I will not only have an ongoing financial obligation and an expectation of service in the form of volunteerism, I will also be expected to perform various duties at the meetings, e.g. greeting members as they arrive, checking attendance, etc. There is one duty I’m somewhat concerned about. Leading the invocation.

I have now heard approximately eight different invocations. I don’t recall any of them being identifiably denominational, though some referenced “our heavenly father”. I believe at least one ended a bit irreverently . . . and comically. They all end with “amen”, a word of Hebrew origin defined by Merriam-Webster online as: “used to express solemn ratification (as of an expression of faith) or hearty approval (as of an assertion).” Although used primarily at the end of a prayer or hymn, it is clearly not limited to religious expression. So it looks like an invocation avoiding the mention of God would most likely be acceptable, even if hard to author.

However, as an atheist I have a lot of experience with people who misunderstand my kind of “faith” and are likely to exhibit one or more of the following traits or attitudes in response to an expression they perceive to be anti-religion: Anger; disgust; defensiveness; dismissiveness; revulsion; incredulity; hatred; need I go on? When you think of invocation, you just don’t think of atheism now, do you?

So . . . my dilemma. I’m going to assume I will, at some point in time, be asked to give the invocation. I suppose I could respectfully decline, but I kind of want to do it. The issue for me is how to do so without offending anyone. Part of me believes that’s a tall order, precisely because of the responses I’ve experienced or observed for so many years, while another part of me believes it isn’t as big an issue as it at first appears. I’ll post the text . . . when I write it!


1 Rotary is very attractive to me as it espouses values I believe are important and progressive. I find it a little ironic so many of the members are staunch conservatives, yet the values they ascribe to can just as easily fit the most progressive agenda. If words are important, and I believe they are, then their foundational writings should matter a lot when determining what kind of an organization they (at the very least) aspire to be. For instance, there’s The Four-Way Test:

  1. Is it the TRUTH?
  2. Is it FAIR to all concerned?
  3. Will it build GOODWILL and BETTER FRIENDSHIPS
  4. Will it be BENEFICIAL to all concerned?

Coupled with numerous other writings, which I will not get into now but will surely bring up as I gain more experiences with this new facet of my life, I think Rotary paints itself as an organization dedicated to the same things I am – Peace, Justice, Goodwill, Internationalism, Fairness, etc.

There’s likely an argument lying beneath the surface here as to the role volunteerism plays in an inherently unfair economic system, but – in my opinion – it is more a philosophical one and should in no way minimize the pain alleviated through the actions of Rotary and other organizations like it. More on this some other time.